Enable analytics for a workspace in Workspace Builder

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Enable the Analytics Center for a workspace in Workspace Builder. The Analytics Center enables users to track and analyze records and usage with dashboards, data visualizations, and insights on the instance.

    Before you begin

    Role required:
    • admin or Guided Application Creator for ServiceNow Studio.
    • sn_app_eng_studio.user or delegated_developer for AES. For more information, see Delegate developers using AES.

    About this task

    If Analytics Center page/route doesn't exist for a workspace, Workspace Builder is still available, but the Analytics Center tab doesn't appear in the workspace.

    The Analytics Center always displays current, refreshed content.

    Procedure

    1. Navigate to Workspace Builder.
      For details on how to open Workspace Builder in ServiceNow Studio or AES, see Accessing Workspace Builder.
    2. In the navigation panel, select Analytics.
      You must be in the Navigation configuration tab. If you're already in the Navigation configuration tab, you can't select it.
      A mock-up of the Analytics Center appears in the preview panel.
    3. In the configuration panel, select the Activate Analytics Center toggle option.
    4. Make additional configuration updates to the Analytics Center by selecting the Open in UI Builder link in the canvas header.

    Result

    For more information on working with the Analytics Center, see Dashboards in Platform Analytics.