Analyst Report
ServiceNow a Leader in The Forrester Wave™: Value Stream Management Solutions
The Forrester Wave™: Value Stream Management Solutions Q4 2022 evaluates the most significant value stream management (VSM) vendors to help organizations understand the strengths of each provider and select the right vendor solution for their needs. According to the report, VSM creates the common platform to enable tracking software creation, maintenance, governance.
They have named ServiceNow a Leader in the unbiased, third-party evaluation. According to the report, "ServiceNow is a great choice for enterprises in regulated industries that prize speed, compliance, and value delivery at scale."
The report continues, ServiceNow’s "VSM solution delivers top scores for third-party integration, which allowed reference customers to integrate their more "obscure tools." Also scoring high were capabilities for correlating business and performance, allowing enterprises to track costs versus performance across value streams. Compliance was also top scoring." The report also stated, "Top-scoring elements of its strategy included excellent product support, planned enhancements, and a vast partner ecosystem."
ServiceNow can be your innovation partner. By helping your organization visually illustrate, analyze, and improve every step in delivering a product or service, you can streamline processes and deliver increased customer value.
