THE BUSINESS VALUE OF NOW ASSIST FOR CUSTOMER AND FIELD SERVICE

Discover how an investment in generative AI can accelerate self-service, boost agent and technician productivity, and speed issue resolution.

In this guide, we outline the value GenAI-powered Now Assist on the ServiceNow platform can bring to your customer service agents and field technicians. We cover:

Productivity challenges
Benefits of Now Assist
Analyst perspectives
Expected outcomes
Ensuring value and ROI
Customer spotlights
And more

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