Good Afternoon, We are trying to see how different federal agencies may be leverage different modules/ and workflows within the modules to support data governance at their agencies. Are there best practices between making connections with Security, ...
Hi All,If we not qualify for the first time for CSA, then can we get the free voucher for second time.Can anyone help me here?
Hi Everyone, I am doing the ServiceNow training and there a task shown on the screenshot below. I have successfully completed the task but the system will not accept it and such I cannot proceed with my training. I am wondering if anyone have encoun...
Hello, I'm following the ServiceNow Platform Implementation / SNPI: Agile Planning training. I've completed all the steps and when I click "Validate Task," I get a "Failed" result with the question: "Did you create the SNPI Stories Backlog?" However,...
Hi SN Community,We have an existing Platform Analytics Dashboard containing multiple data visualizations built on the Incident table.Now, we’d like to introduce an Interactive Filter on this dashboard with the following requirements:The filter should...
Hi Team,I want to create a Lead record summary similar to the existing Quote Summary available in ServiceNow out-of-the-box functionality.My requirement is to have the Lead record display a summary in a similar format/layout as the Quote Summary. I w...
Hi everyone,I’ve been facing an issue with my ServiceNow profile portal for quite a long time. Whenever I open “My Profile & Settings,” it redirects to a technical issues page saying “We will be back shortly,” and my profile name appears as “undefine...
Hi Community,We are facing an issue where Incidents created or updated via inbound email include the user’s full email signature and legal disclaimer, which makes the ticket description/comments difficult to read and impacts analyst efficiency.We wou...
Hello ServiceNow Team,I would like to permanently delete/deactivate my ServiceNow Developer account and my Personal Developer Instance (PDI): dev374732.I received an email stating that my PDI will be reclaimed due to inactivity, and I would like to f...
how detections are updated from stale to closed??? auto close rules are apply only to open detections which are last scan or last found more than 45 days or 90 days? then auto close rules are updated the detections to stale .... then how stale detect...
VIT has state is closed but reason is empty but qualys found new detection still VIT is not reopen?any auto close rules are restricting the reopening??any specific reason ??? why its not reopen?
i've created one application, unfortunately i stored all the history images in default update set now i want to move all those images into my personal update set. How can i perform that?
What are the possibility's of alerting a user that they have been unactive on the virtual agent and there is a response waiting for them? Currently we have nothing in place other than the ping sound when a message is received. Thanks
is it possible excel sheet attachment should open and edit in new tab on incident record table please guide me