I have a task - When a user selects a Caller on an Incident form, the system should fetch the caller's department from the serverand populate a custom field on the form without reloading the page. Design the solution using a client callableScript Inc...
Hi, My Instance Status on a course is gray but it says that I have 1 extension remaining. I need to use this extension, how does it work. Thanks Max
Hello,I have a question regarding the Parent Contract number and Child Contract number on a Record Producer.I have two variables on my Record Producer:Parent Contract number – Reference field (Contract [ast_contract])Child Contract number – Reference...
I completed the ServiceNow Fundamentals Course on a work email but have now set up using my personal email and have completed the CSA exam. is there anyway to transfer the Fundamentals certification over to my personal?
Hello, we are requesting guidance on Auditing ON for tables.1. what is the best practice for Audit enabling?2. which tables are recommended for Audit ON/NOT ON ?3. Any tables not recommended for Audit ON?4. Any disadvantages with auditing ON? system ...
Sehr geehrte Damen und Herren, Ich habe meinen Developer-Account erstellt, um eine Lösung zu entwickeln, die eng mit der ServiceNow-Funktionalität verzahnt ist. Letzte Woche verlor ich plötzlich den Zugriff auf meine Instanz, obwohl ich aktiv war und...
I have scoped application. On Request I am attaching pdf file. While using GET https method in scripted REST API, I am getting null in Base64. However I am getting file name, content type, sys_id. Using below code- _readAttachmentAsBase64: function(a...
I have a requirement to create an ageing ticket dashboard. I am attaching the reference image below. The dashboard needs to display ageing buckets on the X‑axis. Please let me know if anyone is aware of how to achieve this.
Hi all, Before January 26 I could access Now Create and find workshops presentation that consisted of the end to end explanation of the process plus screenshots from the platform itself with description and it was a great guide.Now the landing page o...
I need some guidence with external AI agent with Agent2Agent protocol I have created an agent and configured it as external in SN following this: https://www.servicenow.com/docs/r/zurich/intelligent-experiences/create-a2a-agent.html I can see Service...
Hello,I have problem with Task 2 - Create CI Class. I can see "Mongoose webserver" class created with provided detail. It is extended from Web Server Class. But when I click "Validate Task", I get 3 observation & fails.Here is the screenshot for my ...
Global Search functionality not working properly when searching on navigator view. When searching for cases related containing keywords alike : derusvlzsplh or any nodes in Global search on Home page no incidents are returned.The incidents which got ...
I got one bug in Community - related to Marking any solution- please let me know whom should i inform about it. Any mail id or person. @Dr Atul G- LNG - your help is required here.
Task Instructions:1. Impersonate 'Platform User'.2. Set your instance preferences to show date and time formats on forms.3. Set your instance preferences to show help tips on forms. Hello community, I've done this task several times and it doesn't wo...
I am looking for help to understand on how course and ServiceNow release version works ( w.r.t exam perspective and PDI). I recently passed CSA, based on, on-demand course SNAF (Xanadu) but moment I had completed the course and before the exam, Zuric...