Hi, I have included a field in email notification script and the field is displaying in the email notification.But the content or value in that field is not displaying and it is empty. How to show the value of the field in email notification? Thanks!
I have created a email notification script in parent table and when i tried to add or remove any variable, it is reflecting in all email notification (child table). But when the child table do not contain the variable which i newly added is showing a...
I have created a view named " default view" . I have to rename it . But there is no option found. Can someone help me how to rename the view name which i created.
Hi, I'm implementing CSM module to customer. I'v configured all the case form layouts ect to CSM agent in Workspace view. When dummy user tested this module, the CSM agent default view somehow changed to Case view, and because of this, configures I'v...
I have two tables suupplier and archiving supplier both dont have any relation client want to combine both tables in a single report can anyone suggest idea to combine tables in databaseview Supplier table u_duplicate_supplier Archving supplier u_arc...
Is there a website where I can see a list of demos like demohub as a reference for the CSM Portal application? Is there any site that can help us as we currently do not have access to Demohub?
Hi, I have a table with field 'priority'. 'Priority' depends on multiple other field values that from the table's related list records or record type field's value under same record. Planning to give those fields arithmetic values then bringing a ...
Hi, I'm configuring CSM agent workspace. How I can configure what lists are shown in CSM agent workspaces list view? (see picture attached). I don't want to create new list view, I don't want to configure lists what are shown there, I just want to hi...
I would like to understand how is CSM and FSM different from a data-model perspective. Could someone give me some idea on this please.
we have 'can read' fields available in OOB knowledge article form. where we can use user criteria to allow access. but it is not working. i didn't give anything in 'cannot read' field.
Hi, How will I be able to update a catalogue variable using the flow actions? Thanks.
Hi, i have a requirements as follows: 1: User will be allowed to set the date 1 year from the date of submission. Date cannot less or exceed the 1 year timeline. 2: Users with Knowledge manager roles can modify the "Valid to" variable dates and can ...
Hi, We are facing an issues i.e., we were not able to select groups in assignment group field. 1.We have a dictionary override for the assignment group field in parent table and it is not satisfying the condition 2. we have a business rule that whe...
Once a request is assigned to one member of an assignment group, there is a requirement for another member of the same group to be able to reassign that ticket to themselves. The current state is that once the ticket is assigned to Person A, Person ...
Hi Guys, We implemented Idea Portal in Community.But we had some CSS changes and so instead of doing it in OOTB portal and widgets , I created a new portal similar to OOTB idea portal ,cloned all the pages and widgets and made changes to them. 1.Now ...
| User | Count |
|---|---|
| 22 | |
| 14 | |
| 13 | |
| 12 | |
| 5 |
