I'm facing an issue in Production with a Resolver Task Creation flow that uses Predictive Intelligence for Flow Designer.The functionality works successfully in Dev, Test, and Beta, but fails only in Production.When the Resolver Task button is clicke...
Hi Community,I am working on a Service Catalog item in ServiceNow called Software Access and Requests. When a user submits a request, a Catalog Task (SCTASK) is created.Currently, we are migrating the existing legacy workflow to Flow Designer. In the...
Hi Everyone, I have been waitlist from past 7 days still not activated for Brazil, Zuric and Australia as well, I am not getting what could be the reason, how long it takes to activate it ?
Hi I opted for Zurich instance it went to waitlist. Till now it is in waitlist, can you please suggest when it will be assigned to me. For my team some are already got their instance except me. If support is there please release an instance to me a...
I have a requirement to implement a weekly email digest.We have a custom table ABC that stores audit records whenever an Incident is created or updated. A separate record is created in the ABC table for each field update. The table contains the follo...
HiI am trying to find out if it is possible to assign multiple tickets to a single resource. I currently have to go into each ticket and assign it manually.Is there any way that I can block select and assign all selected tickets in one go?Kind Rega...
Hello All, We are trying to integrate servicenow with Workday using the workday Spoke. Currently we are getting the below error message when we try to use the spoke- Get Worker profile. We got confirmation from Workday team that the credentials are...
Hi everyone, I’ve been working on a browser extension that gives a single-pane view of custom scoped apps across instances. Igloo shows, for every app, which version, branch, and commit state is on each instance (dev, test, prod, etc.), whether t...
I am new to mobile app development and have run into an issue that I don't know how to solve. I have a custom app that was created several years ago to dispose of assets. It was a simple app that uses a related list to show all assets that are avail...
I'm experiencing a responsive layout issue with the Content Section in the ServiceNow Now Mobile application.On mobile phones, the Content Section displays correctly and takes up the available screen width. However, when opening the same application ...
Hi community,I have a specific Catalog Item that includes two Variable Sets: "software" and "business justification".The variable inside the "business justification" Variable Set is set to mandatory. I need to make this variable non-mandatory (option...
Good day. I am creating a smart assessment using a flow against the pm_program table. I am having an issue setting "Assessors" via a script. I would like to combine the program_manager and additional_assignee_list fields as assessors. Tried vario...
So I have this dashboard page in UI builder.On it I have 5 data visualizations. 1 is a donut type.4 are just single scores. Below that I have a simple list. What I want to happen is when I click on a value in the donut, or on a single score, the list...
each time I am trying to ativate its not getting activated .Received mail stating Activation Failure
Hi - I dont see my instance when i login today . It is asking to request instance & when I tried with direct URL - it says user name / password is wrong ( User name or password invalid. To reset your admin password click here. Please note this is d...
