Hi,I'm trying to set a variable from g_modal using a UI Action. The goal is to set the value from the button to the variable, but this doesn't work. If I try to save it to any field, then it works properly.Any thoughts on how to save the value to a v...
Hello ITOm Experts, Is Application discovery OOB , (NOT APPLICATION SERVICE i know they are Service mapping ) just Applications running . Are they discovered in horizontal using ITOM patterns or do we need to follow any separate steps ? Thanks
Hi everyone,I’m trying to manually translate mail scripts in ServiceNow.I’ve already tried using System UI → Message Keys and calling those keys inside my mail script, but it’s not working.The translated text is not appearing in the email it still sh...
Hi All,I am working on a catalog item where the user can select either an Incident or a Change Request ticket using catalog variables.Requirement:If the user selects an Incident, the Configuration Item field from that Incident should automatically po...
Hi everyone, I'm working in my ServiceNow PDI and wanted to customize CSM Configurable Workspace. I’ve created an Update Set and added several custom fields to the Interaction table in Global scope. I added the fields to the Interaction form layout u...
Hi, I’m working on a catalog item where I need to configure two fields with the below behavior: Field Name: Roles assigned to the user Requirement: It should show the list of all roles assigned to the logged-in user(Requested for) field, basically fe...
The Zurich release of ServiceNow has introduced an important change that impacts every user: Multi-Factor Authentication (MFA) is now built-in and mandatory.For a long time, MFA has been recommended as a best practice to secure accounts. But with Zur...
Hi Everyone,I am trying to configure the conference bridge with MS Teams from ServiceNow. Could anyone guide me through the process of how to achieve that?I am getting this error, while initiating I am encountering this error.I installed notify conne...
Hello ITOM World, There are couple of threads and document - Certificate management. Unable to conclude are we able to discover certificates as out of box using Discovery ?? is there an OOB pattern / prove available? ORthere has to be custom pattern ...
Hello, We are facing an issue where our AWS Discovery schedule is scanning the retired service accounts. Cloud team has shared the logs where the ServiceNow IAM user trying to assume roles for Retired service accounts. They have confirmed that the a...
Hi All,one Team everyday they will place file in shared folder. so to get that file From run commander when I place "admin\Servicenow\majaordata\import\" , it will take me to Import folder , there are multiple files. Now I would like to access specif...
Hello community-We have enabled AI SearchAll is good except...When I enter in an INC number, example: INC0012345, it shows up in the type ahead search results. The user can then click on the type ahead result and is taken to a page that we have NOT c...
How to get the instance URL using the OnLoad Client Script of the Form?window.location.origin; does not work
Hi, I’m working on a Service Portal page where I’ve added a List Search widget to display records. The requirement is that users should only see records belonging to their own branch. For example, if I’m logged in from the Delhi branch, only Delhi br...
Hi All, I have requirement where i need to copy all comment from an RITM - Including comments added during approvals - to the related SC Task. The goal is to ensure that all comments made before the approval are reflected on the SC Task once it is cr...
