Resolved! workspace application menu list
I have a record producer created on problem table how can I add it to workspace list menu.
Forum Posts
Create Unique records from multi row variable set
Hi We have a Multi-Row Variable Set (MRVS) named "MRP PRODUCTS PLANNING". Inside this variable set, there is a select box variable called "Plant & Storage Location" . Users should be allowed to create only one record for each value in the dropdown. I...
PDI dev280301 Showing Offline – Internal Error – Request for Recovery
Hello Team,My Personal Developer Instance (PDI) dev280301 is currently showing as Offline in the ServiceNow Developer Portal.I was actively using this instance recently and have ongoing POC configuration and development work stored in it. However, wh...
Unable to Apply filter in Workspace using ATF
Any help appreciated in below scenario Am trying to apply filter in the BCM workspace using ATF. I have given the name of the Application in the filter but when I try to apply it the application is not getting filtered. I have used the Custom UI step...
Assign to Me button Service Operations Workspace not doing anything
Hi all, Does anyone have an idea where I can configure the "Assign to me" button on incident records in Service Operations Workspace? Highlighted in yellow in attached imageWhen I click on it, nothing happens. Checked normal UI on incident and also L...
External User Not Authorized | Analytics Hub
I'm using my PDI to try creating Dashboards and widgets with Performance Analytics. I'm using the System Administrator profile and I do have the roles pa_admin assigned to me. However, when I click on any widget to go to the Analytics Hub it gives me...
How to get the value of a Department record from a Multi Row Variable Set
I'm developing catalogue item to create records in our custom table 'u_m2m_depts_config_items'. So it's records that consist of a business application and a department record. I'm using a multi row variable set in my catalogue item to collect the lis...
Unable to make OOTB topics LLM-enabled.
Application: Assistant Designer Assistant: Now Assist Panel - Platform (default) Topic: Create Incident I encountered an error when attempting to make this OOTB topic LLM-enabled. (See the attached log image.) I have assigned the required roles. Do y...
CI Location Field Script
I have a question regarding the location field for some of my company's Configuration Items (CIs) under the `cmdb_ci_list`. I posted about this issue on the ServiceNow Developer Forum [here](https://www.servicenow.com/community/developer-forum/the-lo...
Cant Select Date Before 1970
The Service Portal Date picker throws a false validation error for birthdates before 1970 due to a bug in parsing negative epoch time with the dd/MM/yyyy format. While browser/native engines blindly auto-correct modern dates after 1970, they complete...
Resolved! PDI Being Reclaimed for No Reason - No New PDIs Available
I have received emails stating my PDI will be reclaimed tomorrow, with no reason given. It is not due to inactivity as I use my PDI every day. I know that PDIs are unsupported and can be reclaimed whenever SN feels like it. My concern is I have co...
Adding a new attribute to the EntraID Spoke Lookup User Stream action
Hello,I have a need to add a new attribute from Entra ID into the output from the Lookup User Stream action. I am finding it difficult to find documentation on how to add this to the output. I copied the action and edited the pre-processing script to...
Resolved! Platform Analytics Dashboards and Reports Not Visible to ITIL/Dashboard_Admin Users After Australia
Hi Team,After upgrading our instance to the Australia release, we are facing an issue where Platform Analytics dashboards and reports are not visible to users with `itil`, `dashboard_admin`, and `pa_viewer` roles.Issue Details:* Dashboards and report...
Service Portal show and save choice list value in a field
Hi All, Hope you are doing great!. I have a choice list in a ServiceNow record, I want to display the field as list dropdown in a service portal widget that I have.I am in Australia version, and I have tried using select2 component and the sn-choice-...
Report on sys_atf_test_suite_result table
Hello Everyone,I'm creating a report on the sys_atf_test_suite_result table. The issue is that every Test Suite execution creates a new record, so the report shows multiple records for the same Test Suite.My requirement is to schedule a Test Suite to...
