Hi, I am getting error while trying to make one of the user field (email or employee id) as unique. Objective is to make sure perticular column doesnt accepts duplicate values. I know this can be done by before business rule too but would like to us...
Hi everyone! I’m trying to figure out the best way to trigger a subflow from a Record Producer and could use some guidance. Scenario:I have a Record Producer based on a custom table (let’s call it table_x).One of the variables is a Select Box called ...
When I go to create a new entry in the Application Registry, the info I've received from the vendor indicates to select ""Create an OAuth API endpoint for external clients". However that selection shows with (Deprecated UI) appended in front of it. ...
I placed a widget on the page using Page Designer, but it does not appear in the CSM Portal. I tried the following steps, but the widget still does not show: Set the “Visible to roles” on the widget Set the “Visible to roles” on the instance options ...
I have a button on a UI Builder page that I only want to show if the current user does not have any of the roles such as "sn_grc.business_user_lite" and "sn_risk.manager" Can anyone explain how I could achieve this?
I authenticate to Entra ID by using a certificate. I have created a rest message that uses this certificate to receive a token from entra id.Now I have to use this token in Flow Designer to do an API call. How do I get the token in a flow action? I c...
1 . Create a filter where the Incident was created after the user’s hire date2. create a filter to display incidents that were resolved more than 30 days ago.
Hello everyone,My name is Abdellah Aitibour, a senior IT project manager with over 10 years of experience in IT infrastructure, cloud, and digital transformation.I’m currently expanding my skills in ServiceNow, and my main interests are ServiceNow Ad...
Hi,I have a report that I only want to run on the second Tuesday of each month. I have created a conditional script to check, and it returns the correct results when I run it in a background script. However when I setup the conditional script in the ...
Hi folks,I have been trying unsuccessfully to hide a duplicate dashboard from the Service Operations Workspace home page. However, some users still have this dashboard set as their default home page dashboard.First, I tried to disable the PAR Dashboa...
Hi, I have a requirement in catalog item. I have two variables "Search for people" and "Type keyword for search" based on this I want users should be display in reference fields called "search results" but it is showing all users.I am using script in...
Hi, I have created a data visualization. Now I want the colums to be static for all users and columns should not be changeable for any user. For example below screenshot has colums like number, category, subcategory, service and all... How to do thi...
Hey all,Is there a way to import a filter condition with a record?I have this conditionand when I export the record associated to this condition, the condition field showsFacility = Becancour .and. Equipment ID = 30-040-0000-BEBUTwhen I try to import...
Hello,The 'Report Date' under status report is showing the current date (today's date) is the ootb, Also, can we customize it that if a report has not been refreshed, it would show a date of last refreshed date not todays date. How can we achieve t...
I am trying to show emails sent in the activity log, added email auto generated and email correspondence to activity log. I can see on Incident but not on change record? IS there anything else that need to be configured.
