Regex
Hi All,I am using regex to get a alphanumeric value from a string . The regex i used is [A-Za-z0-9] . Please help me on this .Thanks in advance.
Forum Posts
Virtual Agent is showing Greeting and Closing and its not working showing the custom topic
Hello All, I am facing an issue with Virtual agent like i have created the custom topic 'A' and in it i have added the custom greeting and closing setup topics but while loading the virtual chatbot in portal its displaying greeting message post that ...
Resolved! Is there a way to merge two cases into one?
If we find that there are duplicate cases, we are just copying / pasting notes as needed from one case to another and then cancelling one of the cases. However, if there is a way to merge cases, that would be ideal.
imbound email notification using flow designer
HI ALl,getting inbound email action with below format:EMail Body: Employee Name: XXXXXX;Employee number: 123456;i created flow designer for using inbound email action,created 2 variables :name: need to pass inbound email "Employee Name".NUmber : nee...
Resolved! HR Service Activity - Xanadu Flow
Hello together, I've seen that ServiceNow has now converted the "HR Service Activity" logic into a flow instead of the old workflow. Personally speaking, I'd love to see a condition in there as well as this would not be a larger configuration. Howeve...
Outlook Email Notification
Email Notification content : There is blue banner at the top of the messsage which is send as part of notification . The banner appear correctly in Preview and MS outlook web version but not working correctly ( A white line appearing in the middl...
populate HR Record Producer variables in HR Document Template
Hello, We need to populate Record Producer variables in HR Document Template. When I am trying to add variables in below format, it is not working and giving blank value. City: ${variables.city} However direct fields are working fine, for eg: ${assi...
Resolved! Allow watchlist users to read HR case within Employee Center hrm_ticket_page
Hello - is it possible to allow a user who is on the watchlist of an HR case to also be able to view the cases details via the hrm_ticket page in Employee Center? Currently, if a watchlist user tries to view case details in Employee Center, they'll g...
Resolved! Activity set not triggered in lifecycle event
Hello, I am working on adding a activity set into a in processing lifecycle event. When testing the acitivity set does is not being triggered per screenshot. Anyone have any suggestions?
How to set value in the hr profile table field when the form is submitted
Hi All,I have a requirement, when the user submits the form through the portal, there is one field on the portal named "npi". I want this field value to be set in the HR profile table record. I have created an npi(u_npi) field on hr profile table, so...
Resolved! HRSD features upgrading from Vancouver to Washington (HRSD)
Hello Community, Functional improvements between Vancouver and Washington (functionalities available in Washington but not in Vancouver) Case management (HRSD)Survey (client indicated that ability to measure survey results has been improved in Washin...
Script include
Craete one script include and pass the mutliple values in client script . BDI00010255,BDI00012754,BDI00010226,BDI00012753,BDI00010141,BDI00010142,BDI00010143,BDI00010164,BDI00010188,BDI00010189,BDI00010190,BDI00010191,BDI00010192,BDI00012013,BDI00010...
Multiple Catalog Items per HR Service
Hello There,Hope you are doing well in ServiceNow. So, there was a time I was developing every use case keeping customers perspective in mind and then something happened, and I got stuck. Though it was nothing complicated I didn't have answer for it...
Workday HR Spoke rescinded hires
Hi All! When we have a pre-hire in Workday, the information about that person flows over via the Workday HR Spoke and creates a User profile in SN. In some cases, that hire is then rescinded in Workday, but the user still exists in SN. Does anyon...
Retirement Reason button in kb article
when Retire option is selected on new or revised knowledge article in a Published stateUser is prompted to enter a mandatory 'Retirement reason' that gets saved and appended into the Description field with a prefix of "Retirement Reason: " followed b...
