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Issue in HR special handling banner

Hiwe have a requirement where if union code is not empty, the blue special handling banner should be displayed in cases, Here union code is HR profile field so i gave the condition like below:  In HR cases the banner is displaying is fine but before ...

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sri vijaya by Tera Contributor
  • 161 Views
  • 1 replies
  • 0 helpfuls

Can't delete activity in activity set

I want to delete activity called "Hiring manager checklist", occur error and i can't find record named like so, where can i find the future To-dos file?

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H_14 by Kilo Contributor
  • 2916 Views
  • 9 replies
  • 18 helpfuls

Catalog UI Policy

i have a requirement to make "Employee Search " field variable mandatory,( Note - but for user with job profile is "90000007 -GBS accenture contigent worker" employee search field variable should be optional) "90000007 -GBS accenture contigent worker...

ash_1998 by Tera Contributor
  • 245 Views
  • 2 replies
  • 0 helpfuls

HRSD Automatically move attachments No document type available

   Hi! I am doing the Human Resources (HR) Unguided Simulator (Utah). I have the task to do Create a new employee Document Type with the following details:Name: Travel Advance RequestsTopic Detail: Payroll SystemEmployee access: << checked >>Save the...

diana_tat by Tera Contributor
  • 776 Views
  • 4 replies
  • 0 helpfuls

Add watchlist do Employee Service Center

Hi guys! I need your help.. I need to add a watchlist to my Employee Service Center Portal.I need to add it to the widget, means I need the html, css, server script and client controller to do all the funcionalities etc right? Does any of you know ho...

rafas_2703 by Tera Guru
  • 556 Views
  • 2 replies
  • 1 helpfuls

Resolved! Can't add or create Service Activities on the HR Simulator

Hi, I'm having a bit of a nightmare here!  I got about half way through this simulator a long time ago now but then I did the classroom training for HRSD and also passed the CIS-HR exam so I never went back to it. Now I need to have completed this si...

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MattA1 by Tera Contributor
  • 597 Views
  • 4 replies
  • 0 helpfuls

Knowledge Article Flagging: User Notifications

Hello! I have two questions: Washington DC Instance 1. When a user flags an article, I would like to notify them once the article has been updated. How do I set this up?2. Is it possible to display the number of flags and comments to avoid others who...

nalos24 by Tera Contributor
  • 327 Views
  • 1 replies
  • 0 helpfuls

Reporting on HR Survey

We have created a feedback survey to be sent out after the case is closed, however we are struggling with how to report off it. Right now, the survey completion gets sent to the HR Service Center Manager and the rep that closed the case. Does anyone ...

amandazeimet by Kilo Contributor
  • 2208 Views
  • 4 replies
  • 1 helpfuls

Resolved! ne hr agent workspace - hr task view

dears,i think this should be relatively easy, but i couldnt find a resolution to it. im using new agent workspace, and as an agent after creating new hr case, i need to create a new hr task associated with this. when i hit create new hr task, it open...

KubaS by Tera Contributor
  • 828 Views
  • 4 replies
  • 1 helpfuls

Resolved! HR Task not visible to subject_person on ESC Portal

Hi I have HR case created from an HR Service . The HR Case has HR Tasks in it. Now when I view the case on ESC Portal impersonating as the subject_person, I cannot view the tasks under the case unless:1. Subject_person is added in watch-list for that...

Dorothy by Tera Contributor
  • 983 Views
  • 5 replies
  • 4 helpfuls

Restart finished lifecycle activity set

In our onboarding lifecycle we have an activity set which sends a notification with some information to new hire a week before their start date. Now we have a requirement to re-send this notification if there is change in certain information on the H...

sivakaza by Tera Contributor
  • 391 Views
  • 1 replies
  • 0 helpfuls