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HRSD forum
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Forum Posts

Display Shortdescription based on user language in HRTasks

Hi Team, I have created lifecycle event and activities, attached the HRtemplates for HRtasks creation in it. however i want to show the short description of the HRtasks based on the logged in user language. I don't see any option in HR task template ...

munisailaks by Tera Contributor
  • 766 Views
  • 4 replies
  • 1 helpfuls

Use of HRSD module in App Creation

Hi,I am developing an application using ServiceNow App Engine Studio. It is Employee CSR Application where the employees can volunteer for an event etc. For the employee sign in page, is it necessary to use HRSD module? Or can I just create  a simple...

NishaB by Tera Expert
  • 847 Views
  • 4 replies
  • 0 helpfuls

Email not triggering to opened for

Hi, In my PDI, for "Opened For Case commented" notification I have checked include attachment field. So that the attachments which are added in hr case when commented it has to trigger to opened for person when I check in sys email table it shows it ...

Ramya1206 by Tera Contributor
  • 663 Views
  • 2 replies
  • 1 helpfuls

Assignment group not autopopulating correctly in the HR tasks

Hi , I have created a life cycle event with activities and using the same HR task template for those. But for some HR tasks as per the template created the assignment group is copied from parent Life cycle case but not happening for others. For some ...

munisailaks by Tera Contributor
  • 720 Views
  • 2 replies
  • 0 helpfuls

Unable to crate HR Case from agent workspace

Hi I am trying to create HR Case by through of Hr agent workspace, once I open workspace click on + icon then click on "Create HR Case". Then showing below error "The page you are looking for could not be found".  I think this page is not in our inst...

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Tracking external quick links

Is it true that we are unable to track external links on ServiceNow?    That we can only track quick links internal to ServiceNow?  

gmh2113a by Tera Contributor
  • 776 Views
  • 2 replies
  • 0 helpfuls

Favorites functionality in service portal

Hi,I can see favorites functionality in record producer and knowledge article. I want this function to implement on quick link table in portal. How can I achieve this?. Thanks in advance