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Forum Posts

REST API to get HR Cases

I am trying to access case data via REST API using asp.Net. I have done this successfully for incidents in the past (both get and post) but for some reason I can't see to find out which table I need in order to access case data.  I am trying to get c...

bigbacon by Tera Guru
  • 2472 Views
  • 2 replies
  • 0 helpfuls

Download when click image from list view

hi i'm looking for a way to download an image when clicked upon. From the users table list view, photo column will show image for each record.When clicking the image from the list view, the image should be downloaded.How can I do this? 

YounseoC by Tera Expert
  • 641 Views
  • 1 replies
  • 0 helpfuls

Certifications for HRSD functional consultant

Hi Team,we are the employees in one of the MNC, looking for HRSD training and certification courses. If any one have suggestions please let me know.we are working in role of functional consultants.like : what type of certifications we have for HRSD f...

mahi14141 by Tera Contributor
  • 1916 Views
  • 5 replies
  • 0 helpfuls

Resolved! Transfer HR case from "HR Employee Relations Case" to other COE HR case

We have facing one issue- when a user submitted their HR case on wrong HR Service, or COE case, so we like to transfer to correct COE case.  I read some posts and  ServiceNow release documents- know current ServiceNow release has HR transfer feature,...

Pece by Mega Contributor
  • 5831 Views
  • 6 replies
  • 3 helpfuls

Performance Issue on Reference Qualifier

We have written one script include in global scope and calling it in Reference qualifier of Human resource:core scope.We have one field referencing to user table in which we have reference qualifier to advanced from that we are calling script include...

Resolved! How to assign a subject person to a lifecycle event/journey

Hi all, I'm working on a journey that contains a lifecycle event. The journey is triggered by a record producer that, among other things, has a reference field to select a user from the user table. I would like to make this user the subject person of...

EJ13 by Tera Contributor
  • 877 Views
  • 1 replies
  • 0 helpfuls

Report on the Previous assigned to User on the HR Case

Hi All, Is their a possibility to report on the previous assigned to user on the HR Case, basically I am trying to create a report to get the details of the user who was assigned to the HR Case previously. We dont have the metrics and I am trying to ...

Sagar Rd by Tera Contributor
  • 560 Views
  • 1 replies
  • 0 helpfuls

User experience when searching by Knowledge Number

Hello Everyone, Could you please help on my below issue. I have upgraded my PDI to Utah and when i search any knowledge article with Knowledge Number in ESC on browser HR search bar i could the KB article with editable access. When i search with any ...

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Nagireddy3 by Tera Contributor
  • 2094 Views
  • 6 replies
  • 0 helpfuls

Resolved! provide scripted rest api script for below

create scripted rest api from workday json format users information then look up formatching identi field is xif found, check look up is not particular life cycle event of off boarding,if found check data in payload rescinded is yes from json then re...

AJAYKUMAR G by Tera Contributor
  • 921 Views
  • 2 replies
  • 0 helpfuls

Resolved! Indicator in attachment icon

Hi Community,Can we have  indicator(red dot or anything) in attachment icon so that agent can have an understanding this particular case have attachment with the help of that attachment indicator.Any help is really appreciable.Thankyou.    

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Drishti by Tera Guru
  • 2430 Views
  • 7 replies
  • 5 helpfuls