It seems that we're not seeing what users are clicking on within AI Search. I've included a couple screenshots of examples. In both examples the first result was clicked. In this first example I searched and clicked on the first result which was a kn...
Hi Simple question - although the synonyms are bi-directional, is there anyway to force them to work unidirectionally. This would be handy for working on items that are within categories (without this information needing to be explicitly stated in a...
Hi all, We're working on a project now that would extend AI Search to index external systems to pull the content from several sources into SN. I've read the community articles available that talk about how to do it, but wanted to see if there was any...
Hello, Is really AI Search Synonyms the only way to give some shortcuts to the AI search? I need to enter some shortcuts or abbreviations to AI search then I need to get the related search results. without giving any synonyms, the above question is ...
We have trained the multiple models (Task Intelligence) based on the criteria. However after deployed, the business is asking to stop few models as the predictions are very low.How to rollback/stop a model predicting the values.Ex: We have aModel-A t...
We have trained the multiple models (Task Intelligence) based on the criteria. However after deployed, the business is asking to stop few models as the predictions are very low.How to rollback/stop a model predicting the values.Ex: We have aModel-A t...
At the user check in or at the interaction level to decide or via web check in to decide on whether is this a inc or req ??? I searched and nothing of this sort
Need to know configuration of UXF Client action or script, to get variable field auto field on catalog item form open from search result action. currently, its navigating to catalog item form but user has to manually select software name to be downlo...
I am trying to complete Document Intelligence Fundamentals.I can't find Document Intelligence in the menu of my PDI's Activate Plug-In menu.My current instance is Vancouver.How do I activate Document Intelligence in my PDI?
Configuration OR Network Error when Submitting Preprocessing Workflow solution training job I am trying to run the below in the background script:new sn_iar_hr.IARHRTrainer().trainPreprocessingWorkflowSolution(); I get the below error:sn_iar_hr (IARH...
By Default, the AI Search on Service Portal only searches Name, Description, Short Description, and Meta.Is there any way to make it search the whole form to detect keywords and make them searchable?
I want to know the exact difference between v3 vs V4 index but if the system have already AI SEARCH enable. Will there be any difference with it.
Hi I tried to run Predictions on client side and was successfull following below articlehttps://www.servicenow.com/community/ai-intelligence-articles/in-predictive-intelligence-how-to-get-predicted-data-in-portal/ta-p/2534691But i observed its not po...
Hi,In which table is the phrase "recent searches" displayed in the search window of AI search stored?Thanks.
Hi,I want to display the filter (KB category part) on the AI search screen in a tree format. It's on the search page.What should I do?Thanks.
