Introduction This article explains how to create a custom connector for "External Credential Storage" plugin. If the vault is not supported by ServiceNow, then it is possible to develop a custom connector. For more generic information on the plu...
Before starting implementation, it's always a good idea to conduct a process workshop to verify processes and identify requirements. To be prepared for the workshop, we've provided guides that outline what resources -- people and content -- to have ...
This article explains how to set up ServiceNow to respond to Azure tag update events. Tags are updated on scheduled discovery, or if an event is received for a specific resource, but at the time of writing not when a tag event is received. This mea...
Set Discovery Schedule Name to CMDB Record (via Discovery - 2 Ways) Ever wondered which discovery schedule updates or creates your CI on CMDB table ? How to find which Discovery Schedule updated / created the CI ? You may Already know that the...
Notes and remarks: The solution proposed in this article may not be the most optimized one and its only objective is to show an example of cost management in a VMware environment that could be adapted and enhanced according to organizations and users...
DISCLAIMER: This example comes with no support or warranty, implied or explicit. Caveat Emptor! Here's an example of using AWS Secrets Manager to store credentials for discovery, service mapping, and orchestration. Bear in mind I'm not a Java co...
Description of the Use Case Use Case : The CMDB consumer want to check the owner team of a Server in the CMDB. For Cloud (AWS, Azure) environments, it is managed by tags, but in legacy Datacenters, we can parse a custom signature file that will be d...
Issue: In the CMDB Health Dashboard, stateless report includes retired CIs Resolution: Delete all records in the health result (cmdb_health_result_list) tableAdd system property glide.cmdb.health.src.cmdb_health_audit_only and set to TrueRun Correct...
ECS (External Credential Store) plugin - An overview First, let's introduce the topic of this article. The ECS plugin is - strictly simplified - a plugin extension to the credential management on ServiceNow in regards to discovery, service mapping an...
Introduction Agent Client Collector, ServiceNow's all-purpose host agent, is meant to connect to one ServiceNow instance at a time. This article covers the steps involved with taking a running agent and pointing it at a different ServiceNow instance...
This is a 4 part seriesSetting Up Our Test Azure & ServiceNow AccountsPreparing our ServiceNow Personal Developer InstanceAdding ServiceNow Enterprise Application & Initial SetupConfigure Azure SSO & Provisioning (this article)We’ve reached the end, ...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER Azure Event Driven Discovery with Reader Privileges. Overview Cloud Discovery is an incredibly powerful tool for providing visibility into your technolog...
Due to a cooling system issue, DBS Bank & CitiBank in Singapore encountered a major system failure in Oct, 2023 that affected roughly 2.5 million transactions. They encountered a great deal of difficulty getting their services back.Here, integrating ...
x-www-form-urlencoded is not a standard content type for data transmission. You might be referring to application/x-www-form-urlencoded, which is a common content type used when submitting data through HTML forms on the web. It is a way of encoding k...
Picture yourself as an IT Operations leader in a manufacturing company adopting a journey to innovate faster and gain market share. You are most likely looking to use cloud for driving the innovation and reduce costs of automation. As a leader in y...
I should use this procedure if : If I have issues to find the an identification error if hidden in Discovery creating multiple pages of results In case the data is in one page, you can use this page, but most steps are not relevant Note : The missin...
How is it possible to check if one or multiple IPs are part of one or multiple Discovery Schedules? Use cases Use Case 1 : As a Discovery Administrator, I would like to know if a list of IP associated to servers should be discovered, The process of...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents What is Predictive AIOps?Tr...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents What is Event Management?Tr...
DISCLAIMER: The code snippets and examples in this article come with no warranty or support, implicit or explicit. Caveat Emptor! Introduction With the introduction of the Scan Container Image pattern, ServiceNow added the ability to discover soft...
Srey Waghray
ServiceNow
LisaLatour
seanflack
Steph Morillo
