Impact Assessment in Change Management

[Christopher P]

I have a requirement to do the impact analysis in the change request form. Based on the questions answers will have some value and based on that impact needs to be calculated ( Similar to that of Risk Assessment). Looking for support..

[Community Alums]

Hi @Christopher P ,

You can refer to this doc :

https://docs.servicenow.com/en-US/bundle/sandiego-it-service-management/page/product/change-manageme...

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep