We have a Notification that will send if conditions are: Active is TrueAssigned_to is not emptyWork Notes changes We have been asked to modify these conditions and suppress the Notification from sending if the recently added work notes contain a spec...
Hi, We are running 'ACL' to hide the incidents to All the roles expect 'Admin', In list view they are not able see the incident. If they tried to search the incident by incident.number, they will found the incident. After click on that incident the b...
I have created a catalog item using a record producer that displays list of fields from our asset table. Users can use this catalog item to update the field/s and when submitted, those changes/new values will now reflect on the asset table. Appreciat...
I would like to make mandatory
Hello,We are in the process of implementing our CMDB. For the most part, we are populating our data from various sources using automation. Our scope just widened to include Assets, to track all Laptops , Projectors etc.One of the thought that is ...
I am new to service now. I Need to list all the records of a table in widget/Service portal along with the attachments if exist. I listed all the records from the table but i want to validate whether each record in a table has an attachment or not. w...
Hi!i'm trying to import data via import set with an .xls file, into a list type field, but i can't see the way to make it.when i run the transform map, it completes successful with no skipped or errors, but when i check the table there's no data in...
we have one field next review date, my requirement is send a notification 1 day prior to that next review date.I wrote the following code to send notification but notification is triggering on current date and time onlyfunction onAfter(current, previ...
Howdy folks I am the Sys Admin on our new ServiceNow environments, but I am still learning (a Lot!) I've been asked "What are our license dates?" Apparently our accounting department would like to know. I realised I didn't know that, nor what kind ...
Hi, Can someone please help with this scenario: My org is in the process of setting up multiple knowledge bases. The intent is to control read/write access using User Criteria, but I was hoping for some guidance; here is an example: - I created a n...
I need to add a multi select field(which lists values from a table) to a UI page and based on the values populate list of records. How can I add the multi select?
Hi, Requirement: I am trying to make an onChange script call a script include which queries the group member table for the group members of a particular group(field on the form). That script include sends back a list of users for a user table referen...
There is a business rule that prevents two business services from having the same name. However, since the same application service can exist in multiple environments (Dev, QA, Production, etc), this rule causes problems. I would prefer to call my ...
I have a query related to service catalog variable. I have created a single line text variable called Name_AR .Generally the text align for any variable is from left to right.But i want this variable text-align should be right to left .For this i add...
Hi, Recently we've had to change a header menu for some rules on when dropdown items display. Instead of modifying the original I have copied the original and made copies of the anguler templates, associating them with the new header. In the menuTemp...
