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Assessment Metric with Method: Script question

Hello,I have a requirement to auto calculate some assessment metrics.  After changing the method to Script, I am unable to find the results for these metrics.  The category has 25 questions and I changed 6 of those to method: script.  I can see the r...

need solution in client script

Hi All,I have below requirementI have wright one on change client script on choice field called purchasing group when choice of purchasing group will change at that time user list will remove. for that I have written  below client script g_form.clear...

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keval3 by Tera Contributor
  • 205 Views
  • 4 replies
  • 0 helpfuls

Redirect to view KB article

Hi all,We have a related list in RITM that shows the KB articles. When a user clicks on a KB article, it should directly open the published article. I observed that when we right-click on a KB article in the related list, it shows the “View Article” ...

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Service Portal -Approval or Rejection

Hi,  When I click "My Approval" and select an approval record in the service portal.It allows me to approve or reject the RITM, however I cannot add a comment why I'm rejecting a request.  Only place I can add a comment is in the RITM, but this will ...

Thomas98 by Tera Expert
  • 779 Views
  • 3 replies
  • 1 helpfuls

Resolved! User Should be added on WatchList Once click on Follow Button

Hello All,We have an requirement, when user opens an VMS form and click on FOLLOW button , then the user should be added to the watchlist of that VMS. But we are not able to find the UI action for that Follow button because its OOB.So I created on Cu...

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Aakhiil by Tera Expert
  • 574 Views
  • 3 replies
  • 1 helpfuls

Issue with - sn-record-picker

i am getting the below issue when i used "sn-record-picker" in portal , marked in yellow, by default the search option is coming  Please advice on this issue issue :   code:<div class="form-group"><lable style="color:black;">Requested For</lable><sn-...

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hemantnh by Tera Expert
  • 626 Views
  • 3 replies
  • 0 helpfuls

Business rule for enable notification on Emergency change

Need help define business rule to enable a email notification to Technology Approver , Business approver, Major Incident Manager(MIM) and Change owner on emergency changes when Emergency change moves from implement to Review state.

sureshpcse by Tera Contributor
  • 403 Views
  • 4 replies
  • 0 helpfuls

Hide New Button on custom table

Hi All, I have created a custom table under custom application and i have created two modules Reject/Closed Incomplete & Approved/Closed complete under application. Now i need to hide new button for Reject/Closed Incomplete module. Please see screens...

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Suzy by Tera Contributor
  • 1108 Views
  • 5 replies
  • 2 helpfuls