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Bulk Import of KBArticles

Can we import bulk KB articles along with data and images from other snow instances to servicenow Knowledge table.

Question On multi row variable set

Hi Team, i have a two variable's (from country and to country) on multi row variable set on change of the to country i need to fetch the values both values like that 20 rows.21 row created on change of to country i need to fetch the all  21 records v...

Automatic Incident creation

Hi All, I have one scheduled data import (JDBC) which runs twice a week. I want ,There should be incident created when import job fails with error or there is no data to import.In incident description ,we need to provide details like import set numbe...

_bhishek by Tera Guru
  • 658 Views
  • 6 replies
  • 0 helpfuls

SSO in my servicenow

I have multiple SSO in my servicenow instance I want Azure SSO to work for native UI and Okta sso to work only for csm portal how to do that in servicenow? I can't use SSO Source field as we do not have clear list of who will be using which SSO, we w...

Assignment group mandatory

Hello TeamIn my servicenow instance when we closed sc task after that ritm automatically get closed.but i want if assignment group is empty ritm will never close and it will abort that action.can u please help me with that.

Shrabanti by Tera Contributor
  • 451 Views
  • 4 replies
  • 0 helpfuls

Task Defination service catalog

Hello, Need help in understanding Task Definition in service catalog. How we can set assignment group for the task created from task defination? When We should prefer Task Definition instead of creating tasks from workflow/flow designer  Appreciate y...

imran sk by Tera Contributor
  • 301 Views
  • 1 replies
  • 0 helpfuls