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Resolved! Export JSON via URL

Is it possible to export JSON via URL?  I've read the following article but have only managed to do this with CSV. https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/exporting-data/task/t_ExportDirectlyFromTheURL.html ...

Burne by Kilo Explorer
  • 3732 Views
  • 5 replies
  • 0 helpfuls

In ATF steps how to add attachment?

In ATF steps ,in set variables value step, I need to add attachment as it is mandatory field in my catalog form, how to do that.

User267 by Tera Contributor
  • 1747 Views
  • 3 replies
  • 0 helpfuls

Resolved! Export a form in excel format.

Hi All, I have a requirement I want to export a form in form of Excel sheet. Right now we have options to export it in PDF and XML format. But we want an another option to export it in EXCEL format. Can any one help How we can achieve this.@Ankur Baw...

Community Alums by Community Alums  
  • 1678 Views
  • 3 replies
  • 1 helpfuls

set date field to display calculated value

I need to update a form so that a notification date field is updated to two weeks before the termination date field. The requestor sets the termination date, so I need a script to grab the termination date, subtract 14 days, and then publish the new ...

tbofinger by Tera Contributor
  • 1634 Views
  • 2 replies
  • 0 helpfuls

Resolved! Service Portal Log Entries Not Logging Search Terms

Hello, we are having an issue where the Service Portal Log Entries table (sp_log) is not logging the actual search terms that are searched for on the Employee Center. It shows that the search page was visited, but not the search term that was used.  ...

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DylanB by Tera Guru
  • 1761 Views
  • 2 replies
  • 1 helpfuls

Best practise for OOTB state name changes

Hello,We have requirement to change the label of one OOTB incident state.e.g. State "A" with value 1 should be renamed to "AA" and keeping value 1. is that OK for the long term? I would like to avoid creating a custom state instead.- Is the best prac...

Pastupe by Mega Guru
  • 1497 Views
  • 4 replies
  • 0 helpfuls

limiting characters

Hello,I've implemented a catalog onchange client script that effectively limits users to entering a maximum of 10 characters, which is functioning well. Presently, an alert is triggered only when a change or action is performed on the form. However, ...

PK14 by Kilo Guru
  • 3017 Views
  • 7 replies
  • 4 helpfuls

How to add Interaction Records In Service Portal.

 Hi All,I am new in coding. I want to add interaction records in service portal.  If I created interaction for user X then I want to show only those interactions in User X self service portal inside My Open Incident widget.please guide me.

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USER_1234 by Tera Contributor
  • 1584 Views
  • 2 replies
  • 2 helpfuls

URL export is not working with JSON

Could someone please explain why the URL export functionality doesn't seem to work with JSON format using the provided examples? Link 1 : https://<serviceNow-instance-name>/u_sn_sm_finance_request_list.do?XLSX&sysparm_query=company.u_delivery_center%...

Akshay03 by Kilo Sage
  • 2380 Views
  • 4 replies
  • 2 helpfuls

Resolved! reference qualifier conditions based on form view.

Hi experts,We have a requirement to apply reference qualifier for a reference field based on for form view. We have 2 views for location table say A & B. The reference qualifier specified on the Dictionary entry should be applicable only for view A a...

Community Alums by Community Alums  
  • 1542 Views
  • 5 replies
  • 1 helpfuls

Resolved! Need some help

Hi Friends,  How to achieve it ? 

Asmita7 by Tera Expert
  • 2049 Views
  • 3 replies
  • 2 helpfuls