Search Service Error: Empty payload returned

BoryanaG2
Tera Contributor

Hello, 

I have an identical issue to https://www.servicenow.com/community/field-service-management-forum/search-service-error-empty-paylo...

When I choose Open Incidents in Related Search on the Incident form, I receive the error "Search Service Error: Empty payload returned". The mentioned table in the article sn_communities_content was not found on the instance.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1221331

 

No other solution was found except the above article. 

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