Session Code: BRE1875Presenter(s): Stephen Cambridge, Judy HildebrandtCompany(s): Suncor, SuncorAbstract: Suncor, a Fortune Global 500 company, managed to reduce their time to upgrade by more than 50%...
Session Code: BRE1806Presenter(s): brian crightonCompany(s): RBSAbstract: Join this session to understand how Royal Bank of Scotland has innovated with the ServiceNow Portal to help speed up work, giv...
Session Code: BRE1864Presenter(s): Melinda Liggitt, Branden Semonovich, Adam StocktonCompany(s): KeyBank, KeyBank, KeyBankAbstract: Accelerate ServiceNow ROI by training teams company-wide to develop ...
Session Code: BRE1826Presenter(s): Dante Gerochi, Obinna AkparantaCompany(s): Under Armour, Under ArmourAbstract: Under Armour Global Technology PMO team embraced the idea to migrate the incumbent PPM...
Session Code: BRE1845Presenter(s): Leticia SandovalCompany(s): CelaneseAbstract: An issue Celanese found when they moved their ITIL Change process to ServiceNow was in the area of SAP changes. When th...
Session Code: BRE1818Presenter(s): Jose YaminCompany(s): John HancockAbstract: Trying to get a handle on your hardware assets? Feeling that you can't keep up with the demand? Are you losing them and n...
Session Code: BRE1780Presenter(s): Jerry CampbellCompany(s): 7 ElevenAbstract: 7-Eleven selected Customer Service Management for customer service/Voice of the Customer workflow processes. Prior to imp...
Session Code: BRE1771Presenter(s): Brad SchoenefelderCompany(s): Sanford HealthAbstract: Sanford Health's story / journey to providing an exceptional IT/HR employee experience utilizing Service Now's ...
Session Code: BRE1762Presenter(s): John Mingus, Patricl Dietzel, Fritz ByamCompany(s): The Huntington National Bank, Huntington National Bank, ITSAbstract: Learn how Huntington Bank was able to build ...
Session Code: BRE1768Presenter(s): Meghan SanderCompany(s): Finance Of America Holdings LLCAbstract: The Finance of America journey has been a long and twisty one that went from manual to automated. B...
Session Code: BRE1717Presenter(s): Blair Reinhart, Jenise HolmanCompany(s): The Guardian Life Insurance Company of America, The Guardian Life Insurance Company of AmericaAbstract: Using performance an...
Session Code: BRE1758Presenter(s): Meghan Kennedy, Anne Rohweder, Ann BillsCompany(s): Mayo Clinic, Mayo Clinic, Mayo ClinicAbstract: Come with us on our journey into the world of Application Portfoli...
Session Code: BRE1720Presenter(s): Martin FrainCompany(s): Swiss ReAbstract: Swiss Re had been customizing their ServiceNow instance for 10 years. However, in 2018, they embarked upon a major three ye...
Session Code: BRE1724Presenter(s): Jeffrey SemonCompany(s): GeneiaAbstract: When managing software development, choosing between ServiceNow’s Agile Module or the Project Portfolio Management module ca...
Session Code: BRE1752Presenter(s): Jeff To, Bill PieroniCompany(s): Safekeep, ACORDAbstract: Practically every insurance executive will cite “customer experience” as a top initiative. However, digitiz...
Session Code: BRE1678Presenter(s): KAZUKUNI KOYAMA, Yuki MiyazakiCompany(s): NTT Communications Corp, NTTCommunicationsAbstract: NTT Communications Corp. helps customers realize the benefits of digita...
Session Code: BRE1707Presenter(s): anil kumar veeramalliCompany(s): UnisysAbstract: Discovering and provisioning cloud environments are keys to our customer' success. For one of our Unisys clients, th...
Session Code: BRE1695Presenter(s): Sean PhelanCompany(s): Univ Of MDAbstract: University of Maryland has started its journey into machine learning with Predictive Intelligence. Learn how it was accept...
Session Code: BRE1714Presenter(s): Kenny Hosey, James MuirCompany(s): AdventHealth, Adventist Health System Sunbelt Healthcare CorporateAbstract: Our path to build a CMDB and overall source of truth f...
Session Code: BRE1693Presenter(s): Ben AndressCompany(s): Deluxe CorporationAbstract: Have you wondered how maintenance rules and CMDB relationships function within Event Management? Thought about add...
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