Hi Everyone, Does anyone know if it is possible to keep a field from being reported on? In my example, there is sensitive data being kept in the description field for a particular table (hr_case), and we don't want the description field to be avail...
We have teams who are tagging tickets in Incident and these tags will show up in the Incident Table. I need to create a report using the Incident Metrics table That shows these tagged tickets in the Incidents Using the Tag - is - xyz in the incide...
Hello, We have a few Pivot Scorecard widgets, with indicators in columns and breakdowns in rows. (example illustration below)Users are asking whether this data visualization of the scores can easily be exported to Excel or similar. Is there an easy w...
I'm looking to run a report that shows me all cases that have not been updated within the last 5 business days. Obviously, if I run this report on Monday I have to deal with the weekend. So, If I run the report today, 3/27, I should only see cases t...
Hi all! I'm configuring a widget showing the same indicator in different breakdowns; the aim is to show 4 breakdowns as a separate line and then one line showing the 4 breakdowns combined (using an elements filter). As far as the 'widget indicators' ...
I am needing to generate a report that shows survey results per Assignment Group and then by individual assigned (These can be different reports but a slice and dice report would be nice.) I need this for both Incident and Request. Incident is easy. ...
Hi experts, I'm trying to implement two and more filters (breakdowns) on my Performance Analytics dashboard. So far in Dashboard Properties I added two Breakdown Sources: Account and Priority. Now having widgets with the same breakdowns in Indicator...
Hi All, I have tried to build a custom interactive filter using a macro and a widget following the guideline given in this post- https://www.servicenow.com/community/platform-analytics-forum/interactive-filter-quot-between-dates-quot/m-p/1234692 Sinc...
Hi All, Have a Requirement to Schedule a report on 3rd working day of each month. Thanks
Hello, has anyone ever setup breakdowns on a PA indicator based on Tags? I have set it up with a breakdown source on the facts table [label], field Sys ID, an automated breakdown on the sc_req_item table, facts field. But, when I run the job contai...
Hi all, I have a Calendar report which by default was showing Monthly View. I have managed to change it to weekly view, but is there any way i can change the default to daily view? Thank you
Have created Dashboard and trying to add Widget from Report.When we add Widget from Report as a Multilevel Pivot or pie chart,it is adding Vertical Scroll Bar as default.There are two vertical scrollbar which are appearing default which is not lookin...
Hello, On our Account form, we have multiple Related Lists. I want to run a report, that will show me all Active Accounts that have no records for the Related Lists highlighted below (Contacts, Assets, Contracts, Entitlements).When creating the repor...
Hi All,how to prevent the users from creating dashboard version in homepages or is there anyway to hide the button "create dashboard version "?
I have created two reports on a dashboard that is shared with a fulfiller. One report is a list, another is a single score report.There are ACLs on the table on which both the reports are based on. The ACL determine that the user can only see the rec...
