Hi! I am writing the Work Notes of the ticket on a daily basis, and preparing a report about the status. I would need to download them and number of activities since their check is useful to understand how many times I am woking on the same ticket. I...
Hi all, I did a report with opened demands’ date by month (example 1), but I also needed do compare the same information with the same months, but on different years. I tried to create a Time Series PA but it shows totally different results (exampl...
I have been asked to evaluate the impact of archiving records on PA scores and PA snapshots, and how it affects Analytics Hub and Dashboard viewers. Here is a scenario: There are 15 new incidents created on May 1, 2020The daily job containing the Num...
Hi All,I am trying to build a widget that shows the average of the service_availability column on a monthly basis. In the indicator source, it shows that it is collecting records for all the months. Even on the widget if I see the records tab it is s...
Hi All, I was wondering if it was possible to have a cascading filter so that the child option had a multiple select option instead of just a single select option. Currently i have an cascading filter set up but would like users to have the option ...
Hi All, I am planning to attempt Performance Analytics Micro Certification. If anyone has already attempted and completed, could you please share dumps/sample questions. Regards Dinesh
Can I restrict the tabs by setting "Read roles". The end user still can see the reports in the tabs without data. I don't want to show the tab itself if the end user doesn't have this role.
Here's the use case: I'd like to have a filter that is ultimately selecting for sys_user records (basically this is just a variant of an ASSIGNED TO filter). However, I want to just return the records that are the members of a group. That way, as peo...
Good Morning - I have been asked to create a number of Reports using the Incident table. They are basically Frequency Distribution reports by Assignment Groups, Contact Type, State, Priority and a few others. What I am trying to do is create reports ...
Hi all, I'm making a dashboard that holds multiple list reports in it, to work more efficiently and have a lot of info within 1 field. One of the reports I'm using is based on the Task Table and shows incidents, changes and tasks that are assigned t...
Hello All, I am trying to create a Report in SNOW which shows the Resolutions & Response SLA in (% Percentage). I could able to do this manually in a Excel sheet. I want that to be done dynamically in SNOW. Here is the screenshot which i am looking ...
Hello, There are two tables : Improvement Initiative and CIM tasks, A user add tags at Improvement initiative Level. I am able to Report at Improvement Initiative level: But when i tried to dot walk the field of the same table through the second tab...
How to calculate Average incident Backlog per day? Any help will be appreciated.
Hi Team, When i tried to pull the report on the incident_sla table, unable to see the tags. But on the incident table, able to see the tags on the report. How to get tags on the incident_sla table.
Hi, Is it possible to create a report, where the criteria is that it will show all approvals for all change records that a specific approval group are approvers on? So - change record has an approver group "APPROVER-A" on it. The report criteria wo...
