I want to create a report in the table of Name [sys_search_event].I can't select a table when I try to create a report.I thought it was an ACL setting, so I changed the ACL setting,Unable to create a report. Please let me know if there is any way.
Hi What is user Id, user index and hashed user Id in virtual agent dashboard users tab.Is it possible to get the actual user details from virtual agent dashboard users tab from user id and index. And in virtual agent dashboard, how NLU predictions a...
Hi all, This is a bit of a tricky one, I hope someone can help. In APM, we have a custom field to track data category (see attachment). This field allows from multiple selections as an application could fall into more than one category. I have a requ...
I am trying to create a report or indicator that will display knowledge use of articles only after the article has been published. In our instance, there are many users with the Knowledge admin role so they may view a KA before it's been published bu...
I was able to find 'Variable+' under 'Request item [Catalog Task]+' and add the variables needed, but they will not display as columns under the report. I can add 'Request item [Catalog Task]+' into the report to display the associated RITM, but unab...
I want to get a simple count of devices across multiple tables. For example, using Class in Network Gear and Servers tables and ideally also get printers, load balancers, etc. After a year of searching I haven't found a good answer outside of an ...
I have designed a small report with a stacked bar chart. The x asis labels are long. I don't see any option to turn them diagonal like ServiceNow is showing them in their documentation Bar and horizontal bar reports (servicenow.com) Who can help me h...
Hi ThereI know there are steps on this but I can't find them. I know you can revert a previous version of a record\report. where are the steps for this?And, will those apply to Dashboards too? I ask because the OOTB Incident Management dashboard got ...
Hello, We have created a database view and was wondering if it's possible to concatenate two columns using a script (see below). If so can this script can also be applied to a report or automated indicator? var now_GR = new GlideRecord('u_chg_cab_def...
Hello,I want to display the score of the knowledge management dashboard.If you just installed the plugin, you won't see the score as a matter of course. Is there a way to display it immediately?Is there any demo data etc.?How is it best practice for...
Is there any way I can increase the dashboard canvas size, I am looking for adding more widget column wise without reducing the size of the existing column. Basically looking for increasing size horizontally. Also looking for an option to reduce the ...
Hi, I want a multiline graph in which the x-axis will show the months and we will use a multiline graph which should have two line graphs to represent two fields. So is it possible to show 2 different fields as two lines with months in the x-axis in ...
Hello Team, I am working on Configure function field on reports to calculate the cost variance on the project, here I need to calculate the project's Projected Capital and Actual Capital, but while searching the respective fields I don't find them un...
Hello, I am trying to figure out how to render percent change of a particular indicator (New Incidents) for example using the API Method pa.getChangePercentage Production documentation: https://docs.servicenow.com/bundle/paris-now-intelligence/page/u...
Hello, I am trying to create a report that will show total monthly changes and also what %/count of those changes caused incidents. (Jan Incidents Caused by Change) / (Jan Total Changes) = % Example: In Jan if we made 100 changes and there were 3 ...