Hi community, when adding widgets to a Dashboard, there are many Widget Categories to choose from, and each of those offers many different choices. Is there any comprehensive documentation of these? I've been hunting high and low. thanks in advance -...
I have a Report based on the Requested Item table (sc_req_item) that I have placed on a Dashboard and am adding Interactive Filters to it. I have added a few already, but I am having issues gettng one to work. I am trying to create an Interactive F...
Hi, Based on https://docs.servicenow.com/bundle/quebec-platform-user-interface/page/use/common-ui-elements/concept/c_ValuesForDateTimeFields.html and in particular "A filter for Last week returns incidents from midnight on Sunday the week previous en...
I can't figure out how to do this in a report, but can do it in a general search? I need to find all Change Records AND all Change Tasks to a specific Assignment Group in one report. I can figure out how to do it in two reports, but not in one. It's ...
I know what the documentation says (Field settings (servicenow.com))... no_text_index Option to disable indexing of searchable content from the selected field on records from the indexed source. Supported values: true: Disable searchable content inde...
Hi! What is the table that stores the event data generated by snAnalytics.addEvent()? I set up some wrong events in development and I wanted to clear/reset this data for the User Experience dashboard to be clean.
I have a server table, in which each server has around 60-70 running processes under it. One of the processes is named as: "Test". I want to make a report of the list of servers which do not have the "Test" process under it. I have tried using the fi...
In a report bar chart, is it possible to display all values on the X-axis, even those with a value of 0? Right now, only the bar columns with a value > 0 are displaying.
I recently added contextual search to our greeting topic in virtual agent, and I have it configured to search both the Service Catalog and Knowledge base. However, I cannot seem to find a way to search topic blocks that I have created as well. Does a...
I have a number of Bar Graphs but my boss doesn't like the X axis being at an angle. Is there a way to alter the X axis to be straight and/or make the words go longer?
We are now able to add report widget on dashboard. With this we expect an option to auto refresh the dashboard. However, we don't seem to have such a feature.
Hi Team, I wanted to generate a report to list the number of requested item records tagged to the request and display the result only if its more than one record. Please help!
HI All, Could you help me please. i need to create an SLA report for the Resolution SLA for all tickets for the month of December 2021. i want to group by has breached and i want to make sure i dont capture any ticket which is in a state of cancelled...
Is there a way I can make ServiceNow dashboard read only, meaning users can not click on any of the content and drilldown is not loaded. Overall functionality to click on dashboard on any of the widget should be restricted. Is this feasible?Idea is t...
Hi, I am hoping to get confirmation that Incident Response in SLA Definition[actual table name is contract_sla] should have Type [contract_sla.Type] = OLA? I am in Quebec, and see that OOTB, all the Incident Response SLA Definition Type [contract_sla...
