Hi Guys, Since the sys_history_set and sys_history_line and sys_audit tables are far to large to realistically report from (and, in fact, I believe that they have been prevented from being reported on by Snow anyway), I was wondering if anyone out he...
How do I add a list of links to external websites within a ServiceNow Dashboard? See screen shot
Hi everyone, Is there a possibility to generate a trend graph that shows the percentage of incidents with breached SLA over time using only the reporting tool, i.e. no PA? So, let's say I want to know what percentage of my active incidents had a brea...
Hello, Is there a way to copy a report, I have this report that has an extensive criteria and its a bit of work to enter it in. If I can copy the report to another and just delete the items that I don't need it will help reduce the work. Any i...
Hi All,I want to display data label for bar chart when I select stacked by option. Is there a way to tweak the default sys properties to enable it or any other means to get the desired result.In the stacked by option if I select 'None' I get to see t...
Hi, is there any way to change the color of the background of a report ? best regards.
Want to control date range for historical data collection job for Incidents. How can I delete the old content? [Per Wednesday's bi-weekly mtg . . . I thought Isaak indicated this could be done; deleting several indicator at once. Just don't do a ...
Hi All, I am being asked to simplify our reporting for Incident SLAs. As I'm sure many of you know, the key field is "Made SLA" and our focus is on the % time that field is set to TRUE (e.g. the SLA was met/passed) I have set up a pie chart and a hal...
hi all, PA newbie here. we need a trend on the vulnerable items data created but not using the opened date. instead, we want a cumulative trend which is a sum of the total data and not just the ones created on specific data. like example: if 100 VI...
Is there a way to choose what colour each segment is (Segment meaning the sections when you 'stack' a bar chart). Then i want these to be the same colour in multiple reports (So if in another report, a particular value has no results, then that value...
I have used the below URL to fetch the incidents from an incident table using basic authentication (used ServiceNow username and password), when hit the send from postman, unfortunately getting 401 unauthorized responseGET URL: https://devxxxxxx.serv...
My company is experiencing performance issues with the ServiceNow ODBC driver. As I understand it, this driver is not a real driver -- it is merely a wrapper around the out-of-the-box (OOTB) ServiceNow SOAP API, which is the cause of its poor throug...
Thanks for taking time to review this question! Background: I have a dashboard full of score widgets and would like to create an Interactive Filter to filter the widgets by Assignment group.User Group Class. I would also like to create a separate In...
Hi, I receive from an external provider a table with the following format:UserDateDuration 1Duration 2Duration 3Duration 4Duration 5Duration 6Erik01-01-20171 minute 10 seconds1 minute 10 seconds1 minute 10 seconds1 minute 10 seconds1 minute 10 second...
Hi, Where can I find the feedback from user submitted through VA - Provide Virtual Agent Feedback topic? Is it possible to have the conversations history - what was the user typing? Thank you! Ivan
