Hi, Is there a way to change the columns name in report? For example: taking the caller field on incident and add the caller email to the report. in the report, the column name will be email and i would like it to be "caller email" Thanks!
My Database view is not loading due to huge amount of data almost 30 lpa. I am trying to add datewise filtering the data like 1 year so it will load. We can't use report here because database page is not loading. please find the attached image of my ...
Hi All, We have created a performance analytics widget. We want to show the performance analytics widget data as per their serviceline( to specific members when they login or impersonate with their profiles ). We have written a script include where ...
My team is marking our work as Bug, Chore and Feature by using the labels in the visual task board. I'm wanting to create a report to show to our leadership, that reflects the number of each work type we are completing per week. Our work is typically...
Hi, Is it possible to link interactive filters on a dashboard. Regards, For this example can I display the values of "Territoire PM" based on what I choosed on "Entité"
Hello Experts! I have a bunch of disabled PA Data Collection Jobs (i.e. the "ACTIVE" check box has been un-ticked). Yet, I noticed that these jobs have executed in the past few days - as per the job logs for each job. How can this be? I thought that ...
How to create a report showing assignment group was X and assignment group is now Y
Hi, I hope you are all well. I read some comments how to calculate the Business Duration and Duration but I don't understand it really. I show you some screenshots from one incident, which has Business Duration 0 Seconds and I don't know why it is 0...
Hello all, Was wondering if anyone knew how to remove hyperlinks from a list view: I'm not sure why the scope field is underlined/hyperlinked. Does anyone know how to remove this? I have already tried to hit, "Omit links" on the table's list configu...
I have created a performance analytics dashboard and wanted to add an interactive filter in it. The filter works well for a report that I have added as a gauge but it is not working for the PA widget. Let me know if anyone has any suggestion.
I am trying to create a report for our Ops Managers that shows how many cases come in on whatever day of the week it currently is. I see where I can have a report that shows cases per day but I can't figure out how to pick out "This day of the week"
When I create a dashboard, I have to give permission for someone to view the dashboard, but I also have to give permission for them to view every report that is added to the dashboard. Is there a way to give open permissions to reports so that anyon...
Hi Team I have created a report Requirement: How to arrange "total" column fields in Ascending Order Please Share the steps
Hello Is there anyway to get latest record in database view. i have created a database view but its showing duplicate records. i need only unique records, is it possible.
Hi PA Community, I have a requirement to track and report on dashboard usage in ServiceNow. I am well aware of the fantastic step-by-step blog by @Adam Stout - Tracking and Reporting on Dashboard Usage in ServiceNow Before going the custom table crea...
