Hi guys, So I need to create my own dashboard using Power BI. For this, I need to extract csv files from Service Now. I need to show incident's SLAs, calculate time averages, time to own, time to fix, etc. However, I found that within incidents, we...
I've built a report that has a stacked bar chart as a drilldown. The chart is set to stack by Priority, however, it seems the default sort order for this is to place the highest priority at the bottom of the bar (Screenshot_23). I've set the Sorting...
Hi all, I want to Provide access for few persons to edit a report. Now, if I share a report, they can both view and edit a report. So, I want to restrict editing to few people. Thanks.
We have a domain separated instance of ServiceNow and are creating a new domain. Is it possible to move our current dashboards from one domain to another domain?
Hello, We have a dashboard for a particular Business Unit with multiple reports of Business Applications for that particular BU. This is what the filters look like: The Primary Portfolio is a reference field that is sourced off the "Portfolios" tabl...
Hello there - I have created a PA widget and would like to configure more than one "Elements filter" - is this possible? If it is not, how would I find an alternative solution or approach? Background: From my Dashboard, I want the logic in my "Ele...
In Performance Analytics we are trying to create a breakdown, based on the Age of CI, referenced in the cert_audit_result tableIt should be based on the sys_created_on and the time the script actually runs picking up the system date/time.Our input is...
Hey all,Really really new to PA, so stay with me!I am trying to collect all requested items in the last 30 days, and assign them to bucket groups by Requested Item.Name. I have created Indicator, automated indicator - pretty straight forwardBreakdo...
Hi there,i need help from someone."Error during JavaScript evaluation: Not all references of "current" are passed in by "arguments" script"The issue is the above error message which comes up during a collection job.What i need to do is to put records...
Trying to label certain items in the sc_task with either form good or form bad so that we know if the job is able to be done or if it needs chasing. Rather than having two different reports I was wondering if I could group by tag by any chance. Any h...
Hi, Is there any way i can set the widget name is different than the report name in servicenow dashboard? For example: If my report name is "Incidents created in last month" and i would like to add this report as a widget in the dashboard and there i...
Hello Team, I have report on my dashboard, I gave "Can edit" access to a user, also I shared the report with the user but still the user is unable to edit the report( there is no edit option(pencil button) is not available when the user tried to edit...
Hi AllI want to create an interactive filter on our dashboard on the Assigned Too field. I create a choice filter or a reference and no luck. I get "Invalid insert" when trying to do so.This begs the question:1. How can I get this done?2. How can I k...
How to give Share report access for ITil users
I am building an SLA report to show a pie chart. I want to group Incidents by their SLA Time Left in Hours/Mins before they can breach. In my instance "Actual Time Left" field is by default shown in Days. How can I change this to Hours/Mins instead o...
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