We are looking at the new Business Stakeholder license for our user base and have activated the license in Dev. However when we provide the role to a general user, they can open up reports and dashboards but are not able to view data other than thei...
Hi All, We have a dashboard which have several Donut reports showing the following for incidents Opened last monthResolved last monthResolved last month (within SLA) Resolved last month (out of SLA) These were used by some of our staff for their mont...
Hello experts I feel like this is likely to be a simple answer and I am frustrated that I can't work this out for myself, however here goes. There is an existing list report (grouped) being displayed on a dashboard. A user with report admin access h...
Hello Experts! I have a requirement to create a cascading Filter with Multiple Input selection. Cascading Filter for: Company->Assignment group-> Assign to We want to be able to select Multiple Company, Multiple Assignment group as well. I know tradi...
Hi experts, I would like to confirm that if I were to create a database view in MADRID release, will that be counted towards the custom table subscription?
hi all, I want to create a full outer join between two tables: table 1 : u_cmdb_ci_service_instance as si table 2 : u_m2m_material_service_instance as m2m si_sys_id=m2m_u_service_instance anyone knows the answer please share.. Regards Akhil
I need to show the amount of certain type of entries for each "Child" in the cmdb_rel_ci table. The breakdown A on these elements has more than 4000 elements. In order to use this breakdown properly I thought of creating a breakdown relation to use b...
Hi All, I just want to know how to extract a report of a team (example - Team A) who handled Incident tickets yesterday along with any hopping happened with different assignment groups. Please note that I don't have access to create new metrics in Se...
We have multiple reports on a dashboard. When you click on an element in the report sometimes things open in a new tab/window and sometimes things open in the tiny dashboard frame. Is there a way to set it so it opens in a new window? It's hard to re...
How do I create a Yearly Bar chart by month showing the bars side by side? Probably, an easy question but I am unable to figure it out. Thank You in advance.
Would like to get a report on Locations with User Count It will contain the above fields like: Location name, Street, City etc etc along with the number of User. For example: if there are 5 users in Wall Street Location. It will update the Number of...
Is it possible to merge 2 dashboards together? or merge the tabs within one dashboard into another? If so, how please? Thank you
So the scenario is i need to display two report based on: high priority tickets from the last year, so oen report with P1 and the other P1 with a group by of Company name So this is done but when using the ootb chart colors the Companies have di...
Hi, We need a report that will show the percentage of incidents closed the same day and closed by who opened it vs total number of incidents by who opened it. In other words, per user, all the tickets that user opened per month vs the number that u...
Hello, I would like to know how can I create a report of the average number of tickets (at the end of a day )in a queue per month. Please let me know if you need further informations.Thanks a lot,Regards
