Platform Analytics forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Single Score: Coloring Rules - Apply to one report only

Hi,   Is it possible to apply a set of Coloring Rules to a single report only? Currently any rule I create automatically applies to all Single Score reports which isn't great. E.g. I have a queue where the score goes green when =< 15 and red if > 15....

Hewha by Tera Contributor
  • 1394 Views
  • 3 replies
  • 0 helpfuls

Resolved! SLA Percentages

Good Day. I was asked to do a report based on the SLA percentages, if the sla percentage time is less than 100% then its the green part, yellow just over 100%, and red way over 100%. Which meand yellow and red is breached, but they need to know how m...

find_real_file.png
Miguel Matta by Tera Contributor
  • 5335 Views
  • 4 replies
  • 5 helpfuls

Report with multiple 'group-by' categories

Hello!I need to create a report that will show us the number of requests processed by "assigned to" AND by request "type" (normal, emergency, etc) per week.   I need this report to display several weeks at once (rather than a single week).   As far a...

Resolved! Averaging Sprint Points

Hello everyone! I am hoping someone can help me figure the best way to build a report that averages sprint points across multiple iterative sprints.  Essentially, I'd like to be able to run a report and see what sprint team "X" is averaging for point...

Jon Collins1 by Tera Contributor
  • 1746 Views
  • 3 replies
  • 0 helpfuls

Report Not Showing All Stacked Columns

Hello, I've been trying to figure out a reporting issue, but haven't had much luck with it. This report isn't showing all of the stacked by columns it should be for a certain user. It only happens when you use the "stacked by" option. If you remove t...

find_real_file.png

Resolved! How do I add a data table to my 2nd dataset?

I have made a Incident Report with a second dataset to Request. What do I need to do to display Requests count on my data table? I can't seem to find any option to add Display Data Table in my Request dataset as I do for Incident. And how would I add...

find_real_file.png

Cascading filter on Dashboard

I want to add cascading filters on dashboard level for widget. I am not sure how to add it on dashboard and will it work on widgets or not.   Please let me know how can we add it and make it work.   Thanks in advance! 

anirban300 by Kilo Guru
  • 1769 Views
  • 3 replies
  • 1 helpfuls

Resolved! Why do pie charts not display correctly for future dates?

Hi all,  I may be being a bit dense, so please feel free to point out if I am being.  I'm running a report for "Show me a pie chart for all the future warranty dates for Dell items".  My filter is along the lines of:  Warranty Date After TodayManufac...

find_real_file.png
Community Alums by Community Alums  
  • 1943 Views
  • 7 replies
  • 1 helpfuls
Labels