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Custom renderer for List Views (UI16)

The following lines may not mean a great gain in knowledge, and I am sure that one or the other author has already written about this topic here in the community before me. However, since the result is quite interesting, it was worth a new article ...

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Introduction to Background Scripts

Bonjour Community, With great power comes great responsibility. (ServiceNow Admin Rights)When we have admin rights we have the access to execute the Background Scripts and they can be really helpful in modifying or creating bulk records but they can ...

Community Alums by Community Alums  
  • 4014 Views
  • 5 comments
  • 14 helpfuls

Trick & Track! - Platform License Usage

Use Case: A majority of customers seek to conduct an audit of their ServiceNow platform licenses to ascertain the number of licenses purchased, as well as to identify those that are underutilized or overutilized, in order to facilitate more efficient...

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ersureshbe by Giga Sage
  • 3518 Views
  • 3 comments
  • 2 helpfuls

Bring back Related List Conditions

  There was a time some years ago where ServiceNow offered the version 3 for record lists, but today "List v3 is no longer available for new deployments" (see List v3 administration). I can imagine that there are customer instances which still have ...

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Creating Custom MS Teams Cards

The Requirement  Today we were presented the challenge of: "We want an MS Teams notification sent to every member of an assignment group whenever a new incident is assigned to that group" I will probably write a separate post about the investigation ...

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Woz by Tera Contributor
  • 10933 Views
  • 9 comments
  • 5 helpfuls

Adding a Filter to a normal Related List

I thought I'd do a bit of a write-up about an issue that I had with getting a Related List Entry modification migrated between instances via Update Set.  I've found that if you manually modify a Related List Entry, you have to do some additional stuf...

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kevclark by Tera Contributor
  • 12155 Views
  • 2 comments
  • 14 helpfuls

Undocumented: User Role Histories

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   One of my challenges with every family release: is finding the undocumented . Turning the Yokohama family release inside out, I came across "User Role Histo...

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How to provide link to a catalog item in Navigator?

Hi Community, Recently I wanted to add a module under Application Menu which would have redirected users directly to the catalog item.  We have to take care that when our updates are captured in update set, it should not be instance specific. Rest is...

Community Alums by Community Alums  
  • 3537 Views
  • 3 comments
  • 8 helpfuls
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