Can we upgrade tinyMCE text editor to version 4.3?

hanaphouse
Giga Guru

Is it possible to upgrade the tinyMCE text editor to version 4.3 in ServiceNow (Helsinki version)?

1 ACCEPTED SOLUTION

Chuck Tomasi
Tera Patron

Hi Charles,



The editor is part of the platform. While you can modify it...



Modifying HTML Fields - ServiceNow Wiki



the upgrade is part of the platform upgrade process. If there is something you feel you require, I invite you to open an enhancement request (perhaps even request the ability to upgrade the editor or use a different editor aside from the platform?)



Enhancement requests: Tell us how you would improve the ServiceNow product


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5 REPLIES 5

Chuck Tomasi
Tera Patron

Hi Charles,



The editor is part of the platform. While you can modify it...



Modifying HTML Fields - ServiceNow Wiki



the upgrade is part of the platform upgrade process. If there is something you feel you require, I invite you to open an enhancement request (perhaps even request the ability to upgrade the editor or use a different editor aside from the platform?)



Enhancement requests: Tell us how you would improve the ServiceNow product


I tried to file an enhancement request and it requires a different user account.



I'm not a developer, I'm just a tester.


If you do not have a HI account and need one you can ask your ServiceNow admin (or company contact) to create you an account there


Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Charles,



I don't think so. The latest version is 4 if you are using UI16 or UI15 interface.


https://docs.servicenow.com/bundle/helsinki-servicenow-platform/page/use/using-forms/concept/c_TinyM...