How do I restore the deleted kb article attachment?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-23-2020 02:42 PM
Hello,
Kb article author deleted the original attachment and replaced it with a new attachment. I want to restore the deleted attachment.
I didn't find the record in Deleted Records table. Please help me out.
Regards
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-23-2020 02:46 PM
I guess if there is record in Deleted records module, you won't be able to restore it.
Please mark my response as correct answer and helpful if it helped solved your question.
-Best Regards
Prateek kumar
Please mark my response as correct and helpful if it helped solved your question.
-Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-23-2020 03:38 PM
Is there a way to redirect that broken attachment link to the other URL?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-23-2020 03:48 PM
Where is your link? In the KB Article Body?
Please mark my response as correct and helpful if it helped solved your question.
-Thanks

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-23-2020 03:10 PM
possible it's not retrievable at this point but please check out this link for pointers...