The Currency in the Self Service Portal always shows up in Rupees? I tried to change using Locale and as well as from my profile..

srirampappagudi
Tera Expert

‎07-07-2017 08:04 AM

Hi Experts,

The Currency in the Self Service Portal always shows up in Rupees? I tried to change using Locale and as well as from my profile..

Let me explain I have added a new Catalog Item for Corporate Mobile request which is completely driven by Lookup Selection Items.

I tried to change the Locale, the Sys Admin profile locale but nothing helps.

Wanted to understand how I can change the currency as it is totally driven by USD.

Please help.

Regards,

Sriram.

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2 REPLIES 2

Shiva Thomas
Kilo Sage

‎07-07-2017 08:35 AM

Hi Sriram,



The Currency default local is defined in "System Properties > System Localization"


2017-07-07 17_32_10-ServiceNow.png


This allows you to configure the preferences for currencies:


2017-07-07 17_32_38-ServiceNow.png


You'll find those two settings the most useful for your instance. The single currency mode could be on in your instance.



Here is a link to the related documentation: Currency administration


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srirampappagudi
Tera Expert
In response to Shiva Thomas

‎07-07-2017 11:04 AM

Hi Shiva,



Thanks.... First when I searched I got this solution but some how it was not working but now after going through the instructions it works.



Thank you,


Sriram.


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