How do I get my certification and micro certification to populate in the service now platform, I have linked my account to the web accessor, but it seems it is not showing when i search for it
I need to create a incident automatically through inbound actions. Incident is created through Email logs but it is not triggered from the outlook. Can anyone help me to know why it is not triggered.
when I select On change client script for catalog item 'Variable name' field is showing empty. why?
Write a script to Print the last 5 incident of yesterday. Write a script to print the Category and Subcategory of incident count.
If the user has admin and change manager role then can edit the assignment group and assigned to field or else for another user it is read only.
Members of the group can edit assignment group field in Incident form and who are not members of the group find the assignment group field read only.
Hi Team, On requested items table records are closed complete but still closed date is not populated.How can I write fix script to update all the existing records closed date by using updated date? Please help me by providing your answer?
I want to calculate the count of all the p1,p2 and p3 incidents in last 3 months. please provide script for this.
Hi All, Auto Assigning the incident is leading to miss the Priority Response SLA in SLA Defination. As part of our automation requirement we would to have the auto assignee populated automatically on a person name which we could able to do that. Howe...
How do I get a servicenow voucher for CSA
Hi Everyone, I need some information. One of the persons who is not a part of the "Development & Release Manager" group has not approved the change request, even though the work notes show that their name is associated with it. It seems that this per...
Hello, oob the standard ticket header, returns the info fields defined on the ticket_configuration table and since its a comma separated value, it just returns like this on the portal I currently have a requirement to modify this and align the info f...
Hi Team,I want have two fields on form one is choice field and other is the lit collector field, based on the choice i have selected in choice field the other field which has type as list collector should show the options. I have created on change cl...
Hi , How do Copy Attachments from SC tasks to RITM (may be 1 or 2 or 3 tasks exists for all the tasks).?
Hello Everyone, I created a automatic reply when user reply on closed ticket. Report a Problem is a link of Incident Portal. Its there a way that when user click the "Report a problem"there will be a auto populate text on the questionnaire which show...
