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SysAdmin forum
NEW area for SysAdmin to gather and discuss best practices and how-to's
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Forum Posts

Resolved! New and need direction

Hello everyone, I am new here. On the Admin path. I’d love your advice on how best to approach learning this.Do I go from Associate System Administrator, Professional, and expert, or is it optional?  My goal is to get to the Business Process Analyst ...

KakaO by Tera Contributor
  • 1060 Views
  • 4 replies
  • 5 helpfuls

Reset AD service account used on Service Now

I am planning to reset the AD service account password used for our ServiceNow Instance. I'd like to know where all should I update the new password once I update it in on-prem AD. Any guidance and help would be greatly appreciated! Thanks in advance...

pdhanapal by Kilo Contributor
  • 747 Views
  • 1 replies
  • 0 helpfuls

Resolved! Can I call UI scripts from the portal?

I'm trying to call a UI script by clicking a button I've implemented in the portal.However, even though I've implemented a script that works on the platform, it doesn't work from the portal...Is it possible to use UI scripts on the portal?I'd like to...

bonsai by Mega Sage
  • 1870 Views
  • 8 replies
  • 0 helpfuls

Resolved! not able to make variables Readonly

i am using attached conditions and script but its not making variables read only on RITM  what could be the case ? Please help 

karan15 by Tera Contributor
  • 1708 Views
  • 4 replies
  • 0 helpfuls

Avoid Deadlock when using External Reporting Tools

Hi, I seek your knowledge and experience so as to avoid Locks on Objects/ Deadlocks when using External Reporting Tools connecting thru JDBC / ODBC. Appreciate Any sample SQL involving task or cmdb. Best regards,Atif

AtifNaeemS by Tera Contributor
  • 435 Views
  • 1 replies
  • 0 helpfuls

CSA certification benefits

What are the possibilities of a CSA associate certification landing me a sys admin position at ServiceNow? I have quite a bit of experience as a system engineer and 6 years experience as a ServiceNow end user

cundiff1030 by Tera Contributor
  • 5764 Views
  • 9 replies
  • 4 helpfuls

Identifying a Visual task board table.

Scenario:I am attempting to:1. Import data from an Excel spreadsheet2. Identify the table from my visual task boards, presumably a Tasks table.3. Import the data to this tasks table.Has anyone attempt this or asked the question before for more insigh...

Love N by Tera Contributor
  • 1558 Views
  • 6 replies
  • 0 helpfuls

Resolved! Course suggestions

I need some guidance on training I can do as a Sys Administrator for managing an Application hosted in ServiceNow PSDS. I need assistance understanding what it involve in terms of providing assistance for this application as Sys Admin ( e.g managing ...

RajbeerK by Tera Contributor
  • 1889 Views
  • 7 replies
  • 3 helpfuls