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PDF generation from record

Hi community, good day,I am working on a requirement.On the incident table, I need a button so that when I click that button, the record gets downloaded in PDF format. But this is not happening.I am using this approach...function onClickGeneratePDF()...

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rah dev by Tera Contributor
  • 37 Views
  • 2 replies
  • 0 helpfuls

change

When is a change task for Post Implementation Review created for an unauthorized change?A. When the c hange request moves to CloseB. When a change manager accepts the changeC. When the change request moves to a state of ReviewD. When the change reque...

How to change Now Assist Virtual Agent Icon?

Hi Everyone,I have enabled Now Assist in Virtual Agent on my portal, and I want to customize the icon  that appears for the Virtual Agent (chat launcher). Currently, it shows the default Now Assist icon, but I would like to change it to a custom one....

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Modify the Attach Search action in agent assist

When we press the "Attach Article" search action on the article available in Agent Assist of Configurable workspace we will be displayed with the below modal.Is there a way to configure the above modal to display an additional text or enable/disable ...

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Prem5 by Tera Contributor
  • 442 Views
  • 2 replies
  • 0 helpfuls

Create Known Error article custom

Hi everyone, I need to create a Create known error article but it must be created in a specific knowledge base and not the default one.  my code: (function createKEServer(current, action) {// Sys_id da KB Data Center CloudCOvar KB_SYSID = '84aca5a4fb...

felipe14 by Tera Contributor
  • 139 Views
  • 1 replies
  • 0 helpfuls

Resolved! Parent Select Box with child questions

What is the best business practice to create Create servicenow catalog item with six main questions, each parent has a child Selectbox questions? ThanksRequest Types â€“ Select Box  MandatoryOption 1: Request New ProgramOption 2: Modify Existing Progra...

SDSU by Tera Contributor
  • 459 Views
  • 4 replies
  • 0 helpfuls

REST api integration with flow designer

Hi all,I want to implement an eBonding integration between two ServiceNow PDIs using REST APIs and Flow Designer to synchronize incident records. Can anyone help me by giving proper article or guidelines. Thanks in advance,

ChilankaS by Giga Expert
  • 590 Views
  • 6 replies
  • 3 helpfuls