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Resolved! how to filter based on selected stock room ?

Stockroom -> alm_stockroomConsumable -> alm_consumable i tried to use this qualifier on the consumable but i kept getting everything not the one specified to the selected stock room  javascript: "install_status=6^stockroom=" + current.getValue(...

chercm by Mega Sage
  • 5499 Views
  • 32 replies
  • 9 helpfuls

Resolved! tried to pull the stockroom name in a catalog form not working

how to update the stockroom name based on the assignment group ?     i tried to use this but stockroom field of the form is still blank  i created the business rule on it .  (function executeRule(current, previous /*null when async*/) {// Check if As...

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chercm by Mega Sage
  • 3684 Views
  • 20 replies
  • 2 helpfuls

Remove User from a group with flow designer

Using a flow, I want to add a user to a group. However, I want to first check to see if the user is in SNC External group. If yes remove the user from the group before adding to the new group. If no just proceed to add the user to the new requested g...

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Rukayat I by Tera Contributor
  • 1553 Views
  • 1 replies
  • 0 helpfuls

Collapse form section by default

Hey, Is there option to collapse form section by default - when opening an incident record in SOWfor example - only incident section will be open and contact details section will be collapsed:   

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Shir Sharvit by Tera Contributor
  • 1760 Views
  • 1 replies
  • 0 helpfuls

Closed Request Item is not closing Request

Hi,I have noticed that when the request- request state is is changed to closed complete or closed skipped or closed rejected the Request Item state is not getting closed and marked inactive . However when the request state changes to closed cancelled...

Gemma4 by Mega Sage
  • 2550 Views
  • 2 replies
  • 1 helpfuls

Resolved! blank Incidents are getting created in Instance

We got a scenario where Incidents are getting created even when mandatory fields are not filled from Integrations as well as instance. Checked all client scripts and UI policies. All are working fine. May I know the reason for this issue. Please let ...

UI macro not working

Hi All,I am trying to change the UI macro for the Dependency View of the Incident, Change, Requested Item etc..I can find the UI macro that is related to the same - task_show_ci_map (OOTB)Here is my system setup, I have an application and a service m...

Sundar16 by Tera Contributor
  • 1066 Views
  • 1 replies
  • 0 helpfuls

Image Scale in Survey Designer

Hi All, I have created a survey that is used on our Virtual agent and the Survey is created using Designer, now the Survey uses an image scale with 5 images for ratings and when preview from designer they show a 1 liner rather than a Carousel that's ...

lesibaedgar by Tera Contributor
  • 2202 Views
  • 1 replies
  • 0 helpfuls