Input Text Component UIB

Is it possible to use the component to fill in some value in the registry specified through @context.props.sys_id or payload.sys_id? Example below, using the component to fill the record I am currently. 

Virtual Agent trained by User input in chatbot or from previous incidents in ServiceNow

Hello!When training the Virtual Agent, is there a way to use real-time user input (from the chatbot) to train the VA? Or train the VA using previous incidents in my ServiceNow? 

Passing array of values in scratchpad workflow and calling the subflow for each element in array

Hi Experts, Please help me in storing an array of values through workflow scratchpad and passing it to subflow via workflow activity. Here is my codevar catalog_workflow_group; var list =current.variables.access_type.toString(); gs.log('hcv: ' + list...

Interactive Filter is not showing the one of the field in the selection to select

Hi Team, If you see I circled a field called solution which is created on order line item. But while expanding the same in interactive filter , its not showing.  Can you tell why?

Scripting in Flow Designer

This code works in Vancouver but not in Utha (Scripting in Flow Designer)// Get the email bodyvar emailBody = fd_data.trigger.inbound_email.body_text;return emailBody;Is there is an alternate for fd_data.trigger.inbound_email.body_text?

can anyone give me a problem managment live scenario

How to copy comment from servicenow to JIRA via JIRA spoke integration

Hi Team, I have integrated JIRA and ServiceNow,   If I am adding any comment in Servicenow  on incident it is not flowing to JIRA , Vise versa is working In the correlation id I am capturing the  issue id -Issue is created at JIRA end successfully wa...

Reopen Incident with Incident Standard Ticket Actions

 How can I enable all users to reopen incidents in the Employee Center using the Incident Standard Ticket Actions widget ? It currently only works for individual users  

How to replace connect chat code to Sidebar code

Hi All, In one business rule there is a code, it will run when Assigned to changes and it will call the connect chat, but now in next UI experience it is deprecated. Below is the code, How to replace this code into Sidebar code. Code:(function execut...

Limit Filter fields in list collector

Hello , Please suggest if there is any way to limit the fields showing up in list collector.   Thanks

Subflow Error as soon as I click any Action - But Subflow Works

Hello Guys does anybody seen this anytime. I have a Subflow what im using for a UI Action over a Code Snippet but the Subflow is crashing as soon as I want to edit him. Does anybody seen anything like that? Best Regards Mateo Bilandzija  

how to restrict npctasks getting added

hi can anyone please help me with scenario for  i need to restrict the ability to add Non-Production Change Tasks (NPCTSKs - Stage Deployment requests) to Chagne Requests that have been fully approved (By change control) to those that have the Change...

change case state to work in progress Api (In genesys)

HiHas anyone help me to find the correct Api MethodGenesys is integrated in instancewhen ever a user call The call will routed to servicenow and his case record should move to Work in progress.The case state should change to work in progress.for this...