Hey Everyone! I am running into another issue here. I am trying to identify CIs in my Vulnerable Items integration. I am using this script to try to match in an OnBefore script. https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/pr...
Hello, everyone! Looking for some guidance on a what I thought would be a simple flow action. However, every time I test the action, the output is false. The goal: I want to check the time to be sure that it falls within a time range of 15:00-9:00. ...
Hi All, we have 2 variables one is choice and other is reference variable(group records) ,upon selecting choice 1 in variable 1,in variable 2 it should show only groups ,if current logged in member is owner of any of the group. Kindly help.
I have a requirement that inbound email action when email received by instance then need to create a RITM with SC TASK in fields we have requested for that value need to set the variables so have variables requested for (u_requested_for) this value I...
Hi, I'm trying to display only catalog items from which the meta field starts with dwp, but it keeps displaying to many catalog items in the contextual search results I tried the following:(function(current, query_table){ query_table.addActiveQuer...
As a ServiceNow user, I require an automated process to identify recurring critical incidents for the same service 3 times within a week. on the bais of that create a problem in servicenow can i fulfill this task using flowdesigner if yes how or i ha...
I want to make reference field readonly on popup window using UI page. earlier I added that but still it is replacing with other value after making it readonly still it is giving me to change incident number after making readonly. code in ui page :ht...
How do I add the edit button to the linked list in the workspace? I tried to do it like this but I can't
Hi, the Edit button doesn't work for me, it only opens with a white square, I'm uploading 2 photos of what I did, I'd appreciate help and a solution!
Hello! I would be happy if someone could bring me an exact solution because I literally changed worlds to find a solution how do I add an Edit button in a linked list in WorkspaceAn example in the attached picture I have a linked list called vendor u...
function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } var ga = new GlideAjax('SI_ReturnUserDetails'); ga.addParam('sysparam_name','returnDetails'); ga.addParam('sys...
Does anyone know how to set it up so the contact type is "Virtual agent"? Even conversational requests show as Self-Service. Thanks!
I am trying to trigger an email notification from flow designer that contains all of the variables in a requested item. I was able to get the notification to populate the variables using the following script and using the sc_task table, but the workf...
Prevent Duplicate record insertion in table using client script.Note: I have already achieved this via BR. But I want this to be achieved via client script and script include. Client Script(OnSubmit) : function onSubmit() { if (g_scratchpad.isForm...
Hello!I have a transform map that creates an incident record on transform. The source table has a field called config_item and populated the cmdb_ci field on the target table. I want to create the incident but leave the cmdb_ci field blank if the con...
