Execute Skill action

  • Release version: Zurich
  • Updated August 21, 2025
  • 2 minutes to read
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    Summary of Execute Skill action

    The Execute Skill action allows you to run a published Now Assist skill within a flow or subflow in ServiceNow. It enables you to leverage skill outputs dynamically, facilitating automation and enhanced workflows by integrating Now Assist capabilities.

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    Key Features

    • Availability: Offered as part of the Now Assist Skill Kit action set.
    • Subscription Requirements: Requires activation of the Now Assist Skill Kit plugin from the Now Assist panel.
    • Role Requirements: Users must have roles assigned via delegated development or directly to access and use this action in Workflow Studio.
    • Inputs: Accepts dynamic input values, including Workflow, Product, and Feature deployment settings, the skill name (Skill Config), and a list of skill-specific inputs.
    • Outputs: Provides the skill response as a JSON-formatted dynamic object, accessible in the Data panel for use in subsequent flow steps.

    Practical Application for ServiceNow Customers

    By using the Execute Skill action, customers can seamlessly integrate Now Assist skills into their automation workflows, allowing real-time execution of AI-driven tasks and processing of results within their ServiceNow environment. This action supports dynamic data inputs and returns structured outputs, enhancing customization and responsiveness of automated processes.

    Run a published Now Assist skill and use the skill outputs in a flow or subflow.

    Roles and availability

    Available as a Now Assist Skill Kit action.

    Subscription requirements
    This action requires activiating the Now Assist Skill Kit plugin from the Now Assist panel. For more information, see Install Now Assist plugins.
    Role requirements
    This action requires roles granted by delegated development or assigned to the user. For more information, see User access to Workflow Studio flows.

    Inputs

    Provide a value for each input that your action needs. To add dynamic values, you can also drag pills from the Data panel or select them from the pill picker.

    Workflow
    Data type: Dynamic Choice

    The Workflow deployment setting that the Now Assist skill uses. For more information on skill deployment settings, see .

    Product
    Data type: Dynamic Choice

    The Product deployment setting that the Now Assist skill uses. For more information on skill deployment settings, see .

    Feature
    Data type: Dynamic Choice

    The Feature deployment setting that the Now Assist skill uses. For more information on skill deployment settings, see .

    Skill Config
    Data type: Dynamic Choice

    The name of the Now Assist skill that you want the action to run. For more information on skill configurations, see .

    Skill Inputs
    Data type: Dynamic Inputs

    The list of inputs that the Now Assist skill uses. For more information on skill inputs, see .

    Outputs

    These outputs appear in the Data panel. You can use them as inputs elsewhere in your flow.

    Output
    Data type: Dynamic Object

    The response provided by the Now Assist skill as a JSON-formatted object.