Execute Skill action

  • Release version: Zurich
  • Updated August 21, 2025
  • 2 minutes to read
  • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Execute Skill action

    The Execute Skill action enables ServiceNow customers to run a published Now Assist skill within a flow or subflow and leverage the skill’s outputs dynamically. This action is part of the Now Assist Skill Kit and requires activation of the corresponding plugin.

    Show full answer Show less

    Prerequisites and Roles

    • Subscription: Activation of the Now Assist Skill Kit plugin from the Now Assist panel is mandatory.
    • Roles: Users must have delegated development roles or equivalent permissions to access and execute this action in Workflow Studio flows.

    Inputs

    The action requires specific dynamic inputs to configure and run the skill correctly:

    • Workflow: The deployment setting for the workflow that the skill uses.
    • Product: The product deployment setting relevant to the skill.
    • Feature: The feature deployment setting linked to the skill.
    • Skill Config: The name of the Now Assist skill to execute.
    • Skill Inputs: A list of inputs required by the skill to function properly.

    These inputs can be dynamically assigned by dragging pills from the Data panel or selecting from the pill picker to ensure flexibility within flows.

    Outputs

    The action outputs the response from the Now Assist skill as a JSON-formatted dynamic object. This output is accessible in the Data panel and can be used as input for other actions or steps within the flow, enabling seamless integration and automation based on the skill’s results.

    Run a published Now Assist skill and use the skill outputs in a flow or subflow.

    Roles and availability

    Available as a Now Assist Skill Kit action.

    Subscription requirements
    This action requires activiating the Now Assist Skill Kit plugin from the Now Assist panel. For more information, see Install Now Assist plugins.
    Role requirements
    This action requires roles granted by delegated development or assigned to the user. For more information, see User access to Workflow Studio flows.

    Inputs

    Provide a value for each input that your action needs. To add dynamic values, you can also drag pills from the Data panel or select them from the pill picker.

    Workflow
    Data type: Dynamic Choice

    The Workflow deployment setting that the Now Assist skill uses. For more information on skill deployment settings, see Configure skill deployment settings.

    Product
    Data type: Dynamic Choice

    The Product deployment setting that the Now Assist skill uses. For more information on skill deployment settings, see Configure skill deployment settings.

    Feature
    Data type: Dynamic Choice

    The Feature deployment setting that the Now Assist skill uses. For more information on skill deployment settings, see Configure skill deployment settings.

    Skill Config
    Data type: Dynamic Choice

    The name of the Now Assist skill that you want the action to run. For more information on skill configurations, see Create a skill.

    Skill Inputs
    Data type: Dynamic Inputs

    The list of inputs that the Now Assist skill uses. For more information on skill inputs, see Create a skill.

    Outputs

    These outputs appear in the Data panel. You can use them as inputs elsewhere in your flow.

    Output
    Data type: Dynamic Object

    The response provided by the Now Assist skill as a JSON-formatted object.