Get Connection Info step

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Provide the connection and credential details from another step, such as a REST step, to other steps in your action.

    Note:
    The Get Connection Info step is not available in the base system and requires the subscription to Integration Hub Starter Pack Installer (com.glide.hub.integrations) or later. For more information about the ServiceNow® Integration Hub subscription packages, see Integration Hub usage and subscription. After the required plugin is activated, the step is visible under Integrations.

    Roles and availability

    After setting up your Integration Hub Starter subscription, the Get Connection Info step is available as an Workflow Studio action step. Users with the action_designer role can create a custom action with the Get Connection Info step.

    Inputs

    Provide a value for each input that your step needs. To add dynamic values, you can also drag and drop pills from the Data panel or select them from the pill picker.

    Input Data type Description
    Type Choice Choose from:
    • Connection Alias - Associates to connection information required to connect to the remote system.
    • Credential Alias - Associates to credential data required to connect to the remote system.
    Depending on which option you choose, the following input requires that you choose the appropriate Connection Alias or Credential Alias.

    Outputs

    These outputs appear in the Data panel. You can use them as inputs elsewhere in your action.

    Output Data type Description
    Runtime Alias ID String Sys ID of the Connection Alias or Credential Alias record used to connect to the remote system.
    Connection ID String Sys ID of the Connection record used to connect to the remote system.
    Connection URL String URL used to connect to the remote system.
    Credential ID String Sys ID of the Credential record used to connect to the remote system.
    Credential Value Password (2 Way Encrypted) 2-way encrypted password used to authenticate when connecting to the remote system.

    Action error evaluation

    If this step fails
    Data type: Choice

    Option to continue running the next step or go to error evaluation. To use the step status code or message for a custom action error condition, see Action error evaluation.