Set automatic approval rules

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Approval rules can automatically set the approval state to something other than Not yet requested. As a result, an approval rule can create a set of approvers. You can also start the approval process by setting the approval state to Requested.

    Important:
    Classic approval rules have been replaced by the Workflow Studio Ask for Approval action. Use Workflow Studio to create workflow-driven approval logic that is easier to maintain and provides better reporting information.

    Prerequisites

    Role required: admin

    Approval rules have two new fields:

    • Run rule before: If true, the approval rule runs before the record is inserted/updated.
    • Set State: If this rule applies, then the task record's approval state is automatically set to this value.
      Note:
      The Set State field only behaves as expected if the Run rule before check box is enabled.
    • In the example below, this rule automatically sets the state of the task to Approved thereby auto-approving the task.
    Figure 1. Approval Rules fields