Workflow Studio Landing page

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Workflow Studio Landing page

    The Workflow Studio landing page in ServiceNow Zurich Release provides a centralized interface for accessing, creating, and managing workflows including actions, flows, subflows, and their execution details. It is designed to help developers and workflow creators efficiently navigate and control workflow components and monitor their execution status.

    Show full answer Show less

    Key Features

    • Available Work by Component Type: Displays lists of workflow elements categorized into Flows, Subflows, Actions, Executions, and Connections. Each list provides essential metadata such as name, internal name, application scope, publication status, active state, and update details. Lists support filtering and personalization using standard list controls.
    • Flows, Subflows, and Actions: Selecting an item opens it in a new tab for editing or review. This allows easy access to workflow components you are working on.
    • Executions: Shows execution records for actions, flows, and subflows, including creation date, run state, runtime, and user information to help monitor and troubleshoot workflow runs.
    • Connections: Provides access to connection records for Integration Hub spokes, enabling integration management.
    • All Work Filter: Lets users toggle between viewing components created by themselves or all components they have permission to access, streamlining component visibility based on user roles and access.
    • Create New: Offers links to create new flows, subflows, or actions based on user permissions and roles, ensuring secure and controlled workflow creation.
    • Pick Up Where You Left Off: Lists recently edited or created components for quick resumption of work.
    • Execution Reports: Provides reports on today’s flow executions and the most executed flows or subflows in the last 24 hours, supporting operational insights.
    • Recent Activity: Displays an activity stream of Workflow Studio component creations and updates, showing who made changes and when, enhancing collaboration and auditability.
    • Resources: Contains links to product documentation, support videos, community discussions, Integration Hub spokes, and developer courses to assist users in learning and troubleshooting.
    • Help Panel: Accessible via the question mark icon, it offers guided tours and topics to help users get started with building flows and actions.

    Practical Benefits for ServiceNow Customers

    ServiceNow customers using Workflow Studio can efficiently manage and develop their workflow components from a single landing page. The organized sections and filtering options enable quick access to relevant workflows and executions, improving productivity. Real-time reports and activity streams provide operational visibility and help maintain control over workflow changes and performance. The help resources and guided tours support faster onboarding and troubleshooting, making Workflow Studio a comprehensive environment for workflow lifecycle management.

    Access or create actions, flows, subflows, or their execution details.

    The Workflow Studio landing page includes several sections and widgets to guide your work.


    Flow Designer landing page

    Available work by component type

    This section displays a list of records for each component type of work.

    Flows
    Lists the available flows that you can work on. Selecting a flow opens the flow in a new tab. By default, this list displays the flow name, internal name, application scope name, publication status, active state, and update information. You can use the standard list controls to filter or personalize this list.
    Subflows
    Lists the available subflows that you can work on. Selecting a subflow opens the subflow in a new tab. By default, this list displays the subflow name, internal name, application scope name, publication status, active state, and update information. You can use the standard list controls to filter or personalize this list.
    Actions
    Lists the available actions that you can work on. Selecting an action opens the action in a new tab. By default, this list displays the action name, internal name, application scope name, publication status, active state, and update information. You can use the standard list controls to filter or personalize this list.
    Executions
    Lists the execution details of the actions, flows, and subflows run. By default, this list displays the created date, name of the action, flow, or subflow run, run state, runtime duration, created by, and sys_id information. You can use the standard list controls to filter or personalize this list.
    Connections
    Lists the available connection records that you can view or edit for Integration Hub spokes.
    All Work filter
    Lists filter options for available work. Choose between Created By Me or All Work. The Created By Me option only displays Workflow Studio components or execution details that you created. The All Work option shows all Workflow Studio components or execution details that you have permission to view or edit.

    Create New

    This section includes links to create a flow, subflow, or action. The available choices depend on your user role, developer permissions, and feature access settings. You can only create components that you have permission to create. See User access to Workflow Studio flows for information about giving or limiting access to Workflow Studio components.

    Pick up where you left off

    This section lists the Workflow Studio components that you last created or edited. Select a component to continue working on it.

    Execution reports

    This section shows two reports.
    Today's flow executions
    This report lists the execution details created today.
    Today's most executed flows
    This report lists the most run flow or subflow during the last 24 hours.

    Recent Activity

    This section shows an activity stream of Workflow Studio component creations and updates. The activity stream shows the user, the Workflow Studio component worked on, and how long ago the activity happened.

    Resources

    This section includes links to product documentation, support videos, community discussion, Integration Hub spokes, and developer courses.

    Help Panel

    This section is available when you select the question mark icon (Help panel question mark icon) to open the Workflow Studio help panel. You can browse topics and guided tours that can help you get started building flows and actions. For more information, see Use the Workflow Studio help panel.