Fire Event action

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Create a system event record in the Event [sysevent] table to be processed by a scheduled event handler. Pass event parameters using flow data.

    Roles and availability

    Available as a ServiceNow Core action. Users with the flow_designer or admin role can add an action to a flow and define configuration details.

    Inputs

    Provide a value for each input that your action needs. To add dynamic values, you can also select data pills using the pill picker.

    Event [Event Registration]
    Data type: Reference.Event Registration[sysevent_register]

    Event Registration record that defines the type of system event that you want to create.

    Record
    Data type: Record

    Sys ID of the record that triggered the event.

    Table
    Data type: Table Name

    Table containing the record that triggered the event.

    Parameter 1
    Data type: String

    Text input to specify the first event parameter.

    Parameter 2
    Data type: String

    Text input to specify the second event parameter.

    Outputs

    This action has no outputs.

    Fire an incident escalated event

    Field values used to fire the incident.escalated event.

    This example creates an incident.escalated event when an incident record is updated to change the value of the Escalation field. The incident.escalated event expects the value of parameter 1 to be the current value of the Escalation field and parameter 2 to be the previous value of the Escalation field.