Available conversational subflows

Workflow Studio provides a set of subflows that are preconfigured to be compatible with and callable by conversational interfaces such as Now Assist.

Table 1. Out of the box conversational subflows

Name	Application Scope	user roles required
Send Email	Conversational subflows and actions	sn_conv_fa.csa_email_write
Send SMS	Conversational subflows and actions	sn_conv_fa.csa_email_write

You can use the following sample conversational subflows after you configure the application scope. Make sure that Now Assist for Creator installed and the Flow generation skill is turned on. See Now Assist for Creator.

Table 2. Sample conversational subflows

Name	Application Scope	User roles required
Look up Opportunities		admin
Look up Contacts		admin
Look up Accounts		admin
Look up Leads		admin
Create Lead		admin
Add User to Group using Email Address		admin
Add User to Group		admin
Look up Direct Reports		admin
Look up Group Members		admin
Look up Groups		admin
Look up Users		admin
Look up Purchase Order		admin
Look up Images		admin
Run Instances		admin