Configure crawl settings for a monday.com external content connector

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 6분
  • Specify the workspaces you want your monday.com external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.

    시작하기 전에

    A connector admin must have already created the monday.com external content connector that you want to configure crawl settings for. To learn about this procedure, see Create a monday.com external content connector.

    Role required: sn_ext_conn.xcc_admin

    이 태스크 정보

    This task is optional. By default, the monday.com external content connector crawls all workspaces, boards, items, and workdocs found in its specified source system and sends them all to AI Search for indexing. You only need to perform this task if you want the connector to apply inclusion or exclusion filters for the workspaces to crawl when running content crawls.

    Content is only retrieved from the source system if it passes all of your configured crawl setting filters. If any crawl setting filter excludes a content item, the external content connector doesn't retrieve it.

    중요사항:

    By default, each external content connector can index up to ten million (10,000,000) content items from its source system. When a connector exceeds this limit, it continues to crawl the source system, but only sends content item deletions and updates to AI Search for indexing, ignoring new content items. The connector logs an error message for every 10,000 content items it crawls beyond the indexing limit.

    When a connector's indexed content item count exceeds 800,000, a warning message appears in the connector's UI to indicate that it's approaching the indexing limit. If the connector reaches the indexing limit, an error message appears in its UI.

    External content connectors that support user permissions crawls can retrieve up to five hundred thousand (500,000) users.

    If one of your connectors reaches the content indexing limit, you can update its crawl settings and file inclusion/exclusion filters to reduce the number of content items it retrieves. Alternately, if you need a connector to index more than 10,000,000 content items or to retrieve more than 500,000 users, you can create a Customer Service and Support case at https://support.servicenow.com/now to request a limit increase for the connector.

    프로시저

    1. Navigate to All > External Content Connectors > External Content Admin Home.
    2. In the Connectors list, select the record for the monday.com external content connector whose settings you want to modify.
    3. In the connector editor's Settings tab, select Crawl settings.
    4. Select one of the following Workspaces options:
      • To crawl all workspaces from the source system, select Crawl all workspaces.
      • To crawl only a specified set of workspaces from the source system, select Include only these workspaces, then use the Add workspaces to include field and Add button to enter URLs for workspaces you want the connector to include when crawling.

        As an example, you might enter https://example.monday.com/workspaces/2871949 to only retrieve searchable content from the specified workspace.

      • To crawl all but a specified set of workspaces from the source system, select Exclude only these workspaces, then use the Add workspaces to exclude field and Add button to enter URLs for workspaces you want the connector to exclude when crawling.

        As an example, you might enter https://example.monday.com/workspaces/6743223 to exclude searchable content from the specified workspace.

    5. Select Save and validate.

    결과

    The monday.com external content connector is updated with your modified crawl settings.

    다음에 수행할 작업

    To retrieve content from your monday.com source system using your modified crawl settings, create and run a one-time content crawl for your monday.com external content connector. To learn about creating and running one-time content crawls, see Create a content crawl for an external content connector.