AI Search reference

These reference topics provide additional information about AI Search installed components, system properties, features, and forms.

• Plugins installed with AI Search
  AI Search adds the following plugin.
• Components installed with AI Search
  Several types of components are installed with activation of the AI Search plugin, including scheduled jobs, tables, and user roles.
• External Content for AI Search roles
  External Content for AI Search includes the following roles.
• AI Search system properties
  Users with the admin role can configure the following system properties for AI Search by navigating to All > System Properties > AI Search.
• ServiceNow AI Platform tables excluded from AI Search indexing
  AI Search excludes the following ServiceNow AI Platform tables when indexing content. You can't configure these tables, or tables derived from them, as AI Search indexed sources.
• Variable types supported by AI Search indexing
  AI Search can index searchable content and metadata from multiple variable types found on indexed source records.
• AI Search index fields
  List of fields available on records in the AI Search index. AI Search populates these fields with values from source record fields during indexing.
• AI Search Country To Search Language form
  The AI Search form contains information about relationships between user countries and knowledge article search languages. Use this form when defining knowledge article search languages for a country.
• AI Search External Search User Mapping Table Data Source Relationship form
  The AI Search External Search User Mapping Table Data Source Relationship form contains information about relationships between user mapping tables and indexed sources for external content. Use this form when linking a user mapping table to an indexed source for external content.
• AI Search Genius Result Configuration form
  The AI Search Genius Result Configuration form contains information about Genius Result configurations defined for your search profiles in AI Search. Use this form when creating or modifying a Genius Result configuration.
• AI Search Genius Result Configuration NLU Model Mapping form
  The AI Search Genius Result Configuration NLU Model Mapping form contains information about relationships between Genius Result configurations and NLU models for AI Search. Use this form when linking Genius Result configurations to NLU models.
• AI Search Results Improvement Rule form
  The AI Search Results Improvement Rule form contains information about result improvement rules defined in your search profiles for AI Search. Use this form when creating or modifying a result improvement rule.
• Child Table form
  The Child Table form contains information about indexed source child tables defined for AI Search. Use this form when creating or modifying a child table of an indexed source.
• Custom Matcher form
  The Custom Matcher form includes information about global search custom matchers defined for AI Search. Use this form when creating a custom matcher to return exact-match results from a specific table and column for search terms matching a regular expression.
• Dictionary and AI Search Dictionary forms
  The Dictionary and AI Search Dictionary forms contain information about your AI Search typo handling, stop word, and synonym dictionaries. Use these forms when creating or modifying a typo handling, stop word, or synonym dictionary for use with AI Search.
• Dictionary Term form
  The Dictionary Term form contains information about individual typo handling, stop word, and synonym terms defined for AI Search. Use this form when creating or modifying a typo handling entry, a stop word, or a synonym in dictionaries linked to your search profiles.
• Facet form
  The Facet form contains information about facets defined for search application configurations in AI Search. Use this form when creating or modifying a facet.
• Field Setting form
  The Field Setting form contains information about field-specific settings defined for your AI Search indexed sources. Use this form when creating or modifying a field setting for an indexed source.
• Indexed Source form
  The Indexed Source form contains information about indexed sources defined for AI Search. Use this form when creating or modifying an indexed source.
• Indexed Source Attribute form
  The Indexed Source Attribute form contains details of attributes that affect content indexing behavior for all fields from an AI Search indexed source. Use this form when creating or modifying an indexed source attribute.
• Indexed Source History form
  The Indexed Source History form records details of content and metadata ingestion and indexing for an AI Search indexed source. Use this form when reviewing the ingestion history for an indexed source.
• Source Facet Bucket form
  The Source Facet Bucket form contains information about source facet buckets defined for search application configurations in AI Search. Use this form when configuring display settings for a source facet bucket.
• Record Producer Configuration form
  The Record Producer Configuration form contains information about your AI Search Assist widget settings for Service Portal. Use this form when creating or modifying an AI Search Assist record producer configuration.
• Rule - Action Mapping form
  The Rule - Action Mapping form contains information about relationships between AI Search result improvement rules and boost actions. Use this form when linking boost actions to result improvement rules.
• Search Application Configuration form
  The Search Application Configuration form contains information about search application configurations defined for AI Search. Use this form when creating or modifying a search application configuration.
• Search Profile form
  The Search Profile form contains information about your search profiles defined for AI Search. Use this form when creating or modifying a search profile.
• Search Profile - Dictionary Mapping form
  The Search Profile - Dictionary Mapping form contains information about mappings between search profiles and stop word and synonym dictionaries. Use this form when linking stop word and synonym dictionaries to search profiles.
• Search Profile - Genius Result Mapping form
  The Search Profile - Genius Result Mapping form contains information about relationships between Genius Result configurations and search profiles in AI Search. Use this form when linking Genius Result configurations to search profiles.
• Search Profile - Search Source Mapping form
  The Search Profile - Search Source Mapping form contains information about relationships between search sources and search profiles in AI Search. Use this form when linking search sources to search profiles.
• Search Scripted Post-processors form
  The Search Scripted Post-processors form contains information about post-processing scripts defined in search application configurations for AI Search. Use this form when creating or modifying search scripted post-processors.
• Search Source form
  The Search Source form contains information about search sources that you can make available in AI Search user search experiences. Use this form when creating or modifying a search source.
• Semantic Index Configuration form
  The Semantic Index Configuration form contains information about semantic indexing settings for an AI Search indexed source. Use this form when defining or modifying semantic indexing settings for an indexed source.
• Semantic Index Field form
  The Semantic Index Field form contains information about a field from an AI Search indexed source that you want to index for semantic vector search. Use this form when defining or modifying semantic index fields in a semantic index configuration.
• Sort Option form
  The Sort Option form contains information about search result sort options defined in your AI Search application configurations. Use this form when creating or modifying a search result sort option for a search application configuration.
• Suggestion Reader Group form
  The Suggestion Reader Group form contains information about auto-complete suggestion types defined for AI Search. Use this form when modifying settings for auto-complete suggestion types in AI Search applications.