Reviewing external content connector crawl results and analytics

Search administrators can review crawl histories and analytics for external content connectors to gain a better understanding of what they're crawling. Administrators with the ais_high_security_admin elevated role can also review user and group permission mappings for external content connectors to verify that source system security principals are correctly associated with ServiceNow AI Platform® users.

To access the External Content Connectors application, navigate to All > External Content Connectors > External Content Admin Home. From this page, you can select an individual connector to review its crawl history, its analytics, or its user permissions.

• Review crawl history for an external content connector
  View crawl history records for an external content connector. Drill into a crawl history record to see metrics and alerts for the crawl in question.
• Review analytics for an external content connector
  Review analytics for an external content connector to gain insight into its crawl behavior.
• Review user permissions for an external content connector
  View user and group access permissions retrieved by an external content connector, and see how the connector maps those permissions to your ServiceNow AI Platform® instance's users.