Integrate personal corporate mailbox for receiving emails

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • Integrate your personal corporate mail boxes with ServiceNow to receive emails in your personal corporate mailbox.

    시작하기 전에

    Role required: email_admin

    프로시저

    1. Navigate to All > System Mailboxes > Administration > Email Accounts.
    2. Select the Type.
      For more information, see Create an email account.
    3. From Account type, select Forwarding Address.
    4. Select Update.
    5. From your personal mailbox, set up forwarding rules for your personal mailbox (for example forwarding rules for Microsoft Outlook or Gmail).