Field Service Management workflow examples

The sample workflows in this section provide examples of how you can use Field Service Management to resolve issue faster, prevent issues from occuring, and work seamlessly across organizations.

• Field Service operations workflow example
  This Field Service operations workflow example provides a use case of a clinical engineering manager at a healthcare provider who is notified of an issue with an MRI scanner that the most recent firmware upgrade can solve.
• Field Service preventive maintenance workflow example
  This Field Service preventive maintenance workflow example provides an example of an aircraft maintenance manager setting up a maintenance plan to trigger a diagnostic alert after every 25 hours of flight time.
• Field Service IT workflow example
  This Field Service IT workflow example describes a coordinated field service and IT service management situation.