Add a form to an app in Creator Studio

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
  • Add a form to the app you just created. Forms contain questions that people respond to when submitting a service desk request.

    Before you begin

    Role required: You must be an admin or your administrator must add you to the Creator Studio Users group.

    Procedure

    1. Let's head over to All > App Engine > Creator Studio.
      All the apps built in Creator Studio appear on the home page.
      Note:
      If you just created an app, this topic picks up right after you created an app, so you can skip to step 3.
    2. Open the application that you want to add a form to.
    3. Select + Add form to get started.
      Figure 1. Select to add a form
      Select to Add form
    4. Select a catalog template from the list, which your admin can customize.

      You may not see a catalog template that is exactly what you want. So, choose one that's the closest. If none look close, select the Creator Studio Default Template option, if your admin hasn't removed it. It's your best bet.

      Tip:
      Feel free to click through the list of catalog templates. Previews will help you pick the one you want.

      Don't worry if you don't see other catalog templates to choose from! Your admins may not have created any custom catalog templates for you yet.

    5. Select Apply template and continue.
    6. Choose how you want to build the form:
      • To use Now Assist, stay on the Build with Now Assist tab and enter directions for the form you want. To learn more, see Generating forms with Now Assist.
        Note:
        You can select Try an example to see some examples of the available directions. To see a quick mock up of what the form will look like, select the Generate form preview button. If you want a different form, change the provided direction and select Regenerate preview for a quick look.
      • To manually build the form, select the Build on your own tab and enter the information for the form:
        Table 1. Form details
        Field Description
        Form name A descriptive name for the form.
        Short description Some information on what the form is used for.
        Long description Additional details for the form. You can include content like images and links to other sources of information (for example, a knowledge base article).
      This page enables you to specify details for your first form, though you can also do that or edit the details, such as name and description, from inside the app after it's generated.
    7. Select Save and edit form to get started editing your form.

    What to do next

    Now that you've added a form to your app, it's time to customize it! Remember: You can add multiple forms to your app for if you need to.