Allocate a sandbox

Allocate sandboxes to your development teams so they can start using them for development.

Before you begin

You can also watch a short video on how to allocate a sandbox.

Role required: admin

About this task

You can allocate a sandbox at the beginning of a story or during the project planning process.

Procedure

1. Navigate to All > Sandbox Management > Sandbox Management Home.
2. Select Allocate sandbox.

   Figure 1. Developer Sandboxes home

   

3. On the form, fill in the fields.

   Field	Description
   Allocate to	User that owns the sandbox.
   Sandbox template	Template selected for the sandbox. For information on configuring data profiles and templates to generate reusable data, see Administering Developer Sandboxes data.
   Sandbox alias	Name that's used in the unique URL for the sandbox.

   Figure 2. Allocate Sandbox details

   

4. Select Allocate.

   Figure 3. Sandbox initializing after allocation

   

Result

Developer Sandboxes starts the process of provisioning the sandbox.

Note:

It can take between 10 minutes and two hours for a sandbox to be provisioned, depending on the size of the tables used in the template. You can select the Refresh icon to see updates to the Sandboxes list. The record for the sandbox appears in the list as Initializing until the sandbox is ready.

Once allocated, developers can access their sandbox by pre-pending the Sandbox alias value to the instance name followed by devsandboxes. For example, https://samsbox.[instance].devsandboxes.servicenow.com.

Sandbox users use the same login credentials for their sandbox as the base instance. If you use Single Sign-On (SSO) for login, when you allow it to connect to your account on the base instance, Developer Sandboxes authenticates using the same mechanism and credentials as the base instance. For information on enabling SSO, see Installing Developer Sandboxes.