Available conversational subflows

  • Release version: Zurich
  • Updated December 3, 2025
  • 1 minute to read

    • Workflow Studio provides a set of subflows that are preconfigured to be compatible with and callable by conversational interfaces such as Now Assist.

    Table 1. Out of the box conversational subflows
    Name Application Scope user roles required
    Send Email Conversational subflows and actions

    sn_conv_fa.csa_email_write
    Send SMS Conversational subflows and actions

    sn_conv_fa.csa_email_write
    You can use the following sample conversational subflows after you configure the application scope. Make sure that Now Assist for Creator installed and the Flow generation skill is turned on. See .
    Table 2. Sample conversational subflows
    Name Application Scope User roles required
    Look up Opportunities Microsoft Dynamics CRM Spoke admin
    Look up Contacts Microsoft Dynamics CRM Spoke admin
    Look up Accounts Microsoft Dynamics CRM Spoke admin
    Look up Leads Microsoft Dynamics CRM Spoke admin
    Create Lead Microsoft Dynamics CRM Spoke admin
    Add User to Group using Email Address Microsoft Entra ID Spoke (formerly Microsoft Azure Active Directory spoke) admin
    Add User to Group Microsoft Entra ID Spoke (formerly Microsoft Azure Active Directory spoke) admin
    Look up Direct Reports Microsoft Entra ID Spoke (formerly Microsoft Azure Active Directory spoke) admin
    Look up Group Members Microsoft Entra ID Spoke (formerly Microsoft Azure Active Directory spoke) admin
    Look up Groups Microsoft Entra ID Spoke (formerly Microsoft Azure Active Directory spoke) admin
    Look up Users Microsoft Entra ID Spoke (formerly Microsoft Azure Active Directory spoke) admin
    Look up Purchase Order Coupa Spoke admin
    Look up Images Amazon EC2 Spoke admin
    Run Instances Amazon EC2 Spoke admin