Create conversational subflow skill

Create a skill for the conversational subflow and make the skill available for users in a conversation. You can have multiple skills for the same subflow.

Before you begin

Role required:

• admin or flow_designer
• now.assist.creator

Procedure

1. Navigate to All > Process Automation > Workflow Studio.
2. On the homepage, select Subflows.
3. From the list of subflows, select the subflow for which you want to create the skill.
4. From the side panel, open Conversational settings ().

   If the subflow already contains skills, the conversational settings displays a list of exiting skills with an option to create a new skill.

   
5. Select Create a new skill.
6. Optional: Select Generate skill metadata to generate descriptions for the skill and the inputs and outputs using generative AI.
   
7. Specify the settings as described in the topic Configure subflow conversational settings
8. Save the skill.
   You can also test the skill by selecting Save and test.