Execute Skill action

  • Release version: Zurich
  • Updated August 21, 2025
  • 2 minutes to read
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    Summary of Execute Skill action

    The Execute Skill action enables ServiceNow customers to run published Now Assist skills within a flow or subflow, leveraging the skill outputs for further automation. This action is part of the Now Assist Skill Kit and requires activation of the related plugin and appropriate user roles.

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    Key Features

    • Integration with Now Assist Skill Kit: Runs a selected Now Assist skill and utilizes its outputs dynamically within workflows.
    • Configurable Inputs: Supports dynamic input values including Workflow, Product, Feature deployment settings, specific Skill Config, and Skill Inputs, allowing precise control and customization of the executed skill.
    • Dynamic Outputs: Provides the skill response as a JSON-formatted dynamic object, accessible in the Data panel for use in subsequent workflow actions.
    • Role and Subscription Requirements: Requires Now Assist Skill Kit plugin activation and delegated development roles or assigned user roles to access Workflow Studio flows.

    Practical Benefits

    ServiceNow customers can seamlessly incorporate AI-driven Now Assist skills into their workflows, enhancing automation capabilities and enabling richer, data-driven decision-making. The flexibility to supply dynamic inputs and handle JSON outputs allows customers to tailor skill execution to their specific process requirements.

    Run a published Now Assist skill and use the skill outputs in a flow or subflow.

    Roles and availability

    Available as a Now Assist Skill Kit action.

    Subscription requirements
    This action requires activiating the Now Assist Skill Kit plugin from the Now Assist panel. For more information, see Install plugins for ServiceNow Otto.
    Role requirements
    This action requires roles granted by delegated development or assigned to the user. For more information, see User access to Workflow Studio flows.

    Inputs

    Provide a value for each input that your action needs. To add dynamic values, you can also drag pills from the Data panel or select them from the pill picker.

    Workflow
    Data type: Dynamic Choice

    The Workflow deployment setting that the Now Assist skill uses. For more information on skill deployment settings, see Configure skill deployment settings.

    Product
    Data type: Dynamic Choice

    The Product deployment setting that the Now Assist skill uses. For more information on skill deployment settings, see Configure skill deployment settings.

    Feature
    Data type: Dynamic Choice

    The Feature deployment setting that the Now Assist skill uses. For more information on skill deployment settings, see Configure skill deployment settings.

    Skill Config
    Data type: Dynamic Choice

    The name of the Now Assist skill that you want the action to run. For more information on skill configurations, see Create a skill.

    Skill Inputs
    Data type: Dynamic Inputs

    The list of inputs that the Now Assist skill uses. For more information on skill inputs, see Create a skill.

    Outputs

    These outputs appear in the Data panel. You can use them as inputs elsewhere in your flow.

    Output
    Data type: Dynamic Object

    The response provided by the Now Assist skill as a JSON-formatted object.