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Platform Analytics brings Performance Analytics and Reporting together in one place. Less navigation, more clarity — one entry point for everything analytics in ServiceNow. Click any image below to explore Platform Analytics resources. The collect...
Important Update on Legacy Reporting and Analytics with Australia Release - Update June 2026 Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on...
Zero Copy Connectors Insight to action.Zero data copy. Zero Copy Connectors let your ServiceNow workflows, custom apps, and AI agents take action directly on enterprise data. From cloud data warehouses like Snowflake, Databricks, and BigQuery t...
Formerly published as "Getting Ready for Platform Analytics: Value, Gaps, and Fixes (2026)" ▶ Jump to the Interactive Known Issues Companion This page gives Platform Analytics customers a transparent, current view of what to expect during adoption — ...
Hi Platform Analytics community members, here a small blog post to mention we are in the midst of updating our Platform Analytics enablement toolkit. The purpose of the toolkit (as it was always) is to support with your onboarding, enablement, and ...
I am working on the Platform Analytics Task and following the instructions. I validate my work and it looks exactly as shown but it keeps failing. What am I doing wrong?
Zero Copy Connector for ERP Community Hub Guides, setup help, use case patterns, troubleshooting, and what's new - all in one place. Start here Quick-Start Guide → Install ZCC for ERP, set up your admin role, connect to your ERP system, and bu...
Hi Everyone,I am working on a SOAP integration in ServiceNow using Flow Designer. The external SOAP service uses Basic Authentication, and the requests need to be sent through a MID Server.So far, I have:Created the SOAP Message from the WSDL.Config...
We upgraded to Australia and are exploring the new Instrumentation feature in Usage insights. Does anyome know or if it is possible to allow the creation of more than 20 tagged events?
Hi, We just completed out ServiceNow Upgrade with Australia, Now facing some issue in Data visualization part please refer the screen shot i am able to see Name- "None" after the upgrade. What should i Do in this case suggest me solution on this part...
I'm building a Task Dashboard in ServiceNow (classic UI) using the sc_task table, and I'm stuck on filtering tasks by location.Here's my setup:- Catalog Item: Facilities General Service Request- The location is stored as a catalog variable called Bui...
Hi, After ServiceNow Upgrade I am able to see this kind of ACL message. Not able to access any dashboard widget.How should i resolved this issue Please let me know.. Thank you #ServiceNow #DashBoard #Upgrade
Hi all, I’m trying to update the Finnish translation for Application Services (csdm_app_services), but I’m unable to locate where this translation is actually defined. The label appears specifically in the list view (list header / navigation) when ac...
Hi Community,I am working on a Service Performance Analytics Dashboard in the Zurich release and would like to understand whether it is possible to create a dependency between Category and Sub-Category filters.Requirement:When a user selects a Catego...
Hi Please some Platform or channels for learning about Performance Analytics and Platform Analytics from Scratch.I am assigning to new project where they PA skills. ThanksSuganya Gurusamy
Hi All, I have few visualizations with group by and stack by options which are no longer working. When I try to create a new visualization, I can no longer see option to add second group by option? Has this been changed in Australia release? Before A...
A quick reference for the questions that come up most often about Zero Copy Connector for ERP: what it is, what it connects to, how the data moves, and how it sits alongside the rest of your ERP landscape. Where a question has a full walkthrough else...
Hi @everyone,We have a CMDB with approximately 400k+ CIs and need to build data quality reports (missing attributes, completeness, etc.).For an environment of this size, what is the recommended approach?Use Performance Analytics (automated indicator...
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