How to configure the problem, change and incident affect service/ci popup

Joshua Comeau · ‎01-31-2024

looking to know how to change the field / views for this preview

Dr Atul G- LNG · ‎01-31-2024

@Joshua Comeau

https://www.servicenow.com/community/developer-forum/how-to-add-or-remove-field-for-preview-this-rec...

https://community.servicenow.com/community?id=community_question&sys_id=ce8a249bdb6ca308200f0b55ca96...

https://snprotips.com/blog/2016/1/19/using-syspopup-view-to-customize-flyoutpopup-info-on-reference-...

https://www.youtube.com/watch?v=v73wM0ya0m0

https://www.servicenow.com/community/itsm-forum/unexpected-icon-next-to-the-cmdb-ci-field-on-the-inc...

https://www.servicenow.com/community/developer-forum/how-to-add-icon-in-field-control/m-p/2151884

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Vanderlei · ‎01-31-2024

Hi @Joshua Comeau, how are you

This article may be help you

Solved: How do I configure a pop-up view on a reference fi... - ServiceNow Community

Dr Atul G- LNG · ‎01-31-2024

@Joshua Comeau

https://www.servicenow.com/community/developer-forum/how-to-add-or-remove-field-for-preview-this-rec...

https://community.servicenow.com/community?id=community_question&sys_id=ce8a249bdb6ca308200f0b55ca96...

https://snprotips.com/blog/2016/1/19/using-syspopup-view-to-customize-flyoutpopup-info-on-reference-...

https://www.youtube.com/watch?v=v73wM0ya0m0

https://www.servicenow.com/community/itsm-forum/unexpected-icon-next-to-the-cmdb-ci-field-on-the-inc...

https://www.servicenow.com/community/developer-forum/how-to-add-icon-in-field-control/m-p/2151884

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Joshua Comeau · ‎01-31-2024

https://www.youtube.com/watch?v=v73wM0ya0m0 this is the best

Dr Atul G- LNG · ‎01-31-2024

@Joshua Comeau

preview record is available oob on all reference fields. When you select a record after that you can just hover on the i icon and preview the record.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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