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Access to the alumni portal?

What role is the /asc portal locked down to? I believe it to be snc_internal however this then gives our alumni users access to other places in the platform such as /esc or the backend.

how to check if employees will be able to open servicenow chat ?

How to check employees can use ServiceNow chat to contact the EBS center for help, besides the other options.They chose the old HRSD standard license, so I'm not sure what features they have. I think they might need Virtual Agent to switch to a live ...

Akki1 by Tera Contributor
  • 188 Views
  • 1 replies
  • 0 helpfuls

Self-Registration for Alumni Center?

Is there an ability to turn on Self-registration for Alumni Center? I realize that this has some implications for the out of the box security model, but could be a time saver for personnel from having to manage these manually.

Cloning

As part of cloning (From Prod to DEv) we are facing issue in which we want to exclude sys_attachment table ( as it contain Personal Data)  but some records are required from this table as it contain configuration for portal . Is anyone came across si...

nitesh83 by Tera Contributor
  • 223 Views
  • 3 replies
  • 0 helpfuls

My Task is not coming up with the right details

Form a record producer a case is generated and from that case a task is created and getting assigned to the users manager to do some activity and approve it. Me being the manager of a user is getting the task in the portal but when i am opening it. T...

Resolved! setting kowledge author to last knowledge article body updated by

Hello Everyone,  I have a requirement where I need to update the knowledge author to last article updated by that means whoever modified the knowledge article body last. Need to write a BR for this where I have taken table as Knowledge and in filter ...

ChanduM by Tera Contributor
  • 385 Views
  • 3 replies
  • 0 helpfuls

Edit tags on List view

Hi ,I am getting an error while editing tags in the list view in Agent workspace for HR case management. 

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Rkanodia by Tera Contributor
  • 308 Views
  • 1 replies
  • 0 helpfuls

Assigning HR task in flow

Hello everyone,I have a requirement to let the end user (requester) to request a service by submitting a form. The. The form goes through an approval flow. Then a task should be assigned to the requester. Once the requester completes the task, the fl...

Mohammad1 by Tera Contributor
  • 636 Views
  • 3 replies
  • 0 helpfuls

Collaborator removal

I can see multiple cases that have me tagged as a collaborator, many of which are in the 'Closed complete' status. Is there a way to mass remove myself as a collaborator and move them out my collaborator list or do I need to delete myself from each i...

amandahende by Kilo Contributor
  • 308 Views
  • 2 replies
  • 0 helpfuls

receiving error when transferring hrsd case in hr agent workspace

In hr agent workspace,  when a hr case is transferred to hr payroll case or hr total reward case (various coe tables), i'm unable to access the transferred new case. i'm gettig error - security constraints prevent access to requested page. fyi, if i ...

S L R by Kilo Contributor
  • 392 Views
  • 1 replies
  • 0 helpfuls

Expired Upcoming Events are Still Showing in the Portal.

When i am creating a event via content publishing there is a field called "event end date" when we  add a  Start Date and End Date, publish the event.  If the Upcoming Event is Expired then also it is Showing in the Upcoming Event widget in the Porta...

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satyamk by Tera Contributor
  • 214 Views
  • 1 replies
  • 0 helpfuls