Hi everyone, I am creating a HR Case via backend using a HR Service that is associated with a record producer that contains variables. When I create the HR Case via backend, the variables of the record producer are not visible / associated with the H...
Hello! I'm trying to add a custom field to the "Accept Resolution" TO-DO page in ESC. See screenshot to see the page.How do I edit this page to add the new custom field? Which table should I add the new field to? Requirement is to prompt user to sele...
We have an Employee Exit form in our system. Whenever a user submits this form, an HR case is automatically created. However, we observed an issue where, in the email logs related to the HR case, the ' Created By'' field shows the name of the user w...
Hi, There is a custom HR workspace for which we have created one response template for Lifecycle event table.When we click on response template icon in the contextual side panel even as an admin, no response template is shown to select.Instead, we se...
Hi All, I am trying to auto close lifecycle event case , when all the child tasks gets close completed . I have some activity sets which are triggering after 15 days . So Once all the tasks gets closed completed , I want to close the Parent case. I h...
Dear all, I am trying to disable the search from the pages of employee center.Long story short, I tried the following solution.Namely I comment the highlighthttps://www.servicenow.com/community/hrsd-forum/how-to-remove-search-box-from-employee-servic...
SAML認証を使ってServiceNowをIｄP側に設定し、経理サービスをＳＰ側に設定してシングルサインオンを行えるようにして、サービスナウのプラットフォーム上から経理サービスにパスワードを入力することなくログインができるようにしたいです。その方法や参考になるサイトがあれば教えていただきたいです。また、ServiceNowから経理サービスに提供する証明書はどんなものを使えばよいか教えてください。 英訳 English translationWe would like to be able to ...
Hi, I have created an application from scratch using AES. But I need to display the application and it's modules in the navigation bar. How to do this? Is it by creating Application menus?
Hi Team, I have created lifecycle event and activities, attached the HRtemplates for HRtasks creation in it. however i want to show the short description of the HRtasks based on the logged in user language. I don't see any option in HR task template ...
Hi,I am developing an application using ServiceNow App Engine Studio. It is Employee CSR Application where the employees can volunteer for an event etc. For the employee sign in page, is it necessary to use HRSD module? Or can I just create a simple...
Hi, In my PDI, for "Opened For Case commented" notification I have checked include attachment field. So that the attachments which are added in hr case when commented it has to trigger to opened for person when I check in sys email table it shows it ...
Hi team, How can I configure the column filters in the HR agent workspace to include the ' is One of ' operator , allowing users to filter records based on multiple selected values within a single field? Thanks you!!
Hi Team,We are implementing Oracle HCM with Servicenow HRSD as a experience platform on top of Oracle HCM. We are leveraging the delivered OOTB Oracle HCM Spokes for standard field Integration with HCM. There are some derived employee fields in HCM w...
Hi,After executing a transfer case using the method to transfer to a new case number, the message confirming the action does not appear in the activity log. Has anyone experienced this issue before and found a solution they can share with me?
I can do a pie chart that is grouped by the dot walked COE (sn_hr_core_case.hr_service.topic_category.COE). I can even use this chart as filter on the platform analytics dashboard, but if I try to directly create a filter for the dashboard, I cannot ...