Getting Errors when loading the journey page

Arif Mansuri
Tera Contributor

Hello Everyone,

 

When accessing journey page in employee center portal, getting lot of errors. All the widgets are OOB.

ArifMansuri_0-1701404807904.png

 

1 ACCEPTED SOLUTION

abirakundu23
Mega Sage

Hi @Arif Mansuri ,

Are you modified OOB widget "JNY Creation Pannel" & "JNY My template Tab"? For avoiding error, you can just accept Restricted Caller Access.

Go to ->Application Nav -> Application Restricted Caller Access

AbiraKundu_0-1702034481007.png

Group by "Status" & check apart from "Allowed", any "Invalid" or "Requested" restricted caller requests there for these particular widgets. If there then please allowed as per below screen shot as reference for you.

AbiraKundu_1-1702034649243.png

Please let me know if it's helpful for you to resolve the issue. Please mark helpful & accept gets help.

View solution in original post

2 REPLIES 2

abirakundu23
Mega Sage

Hi @Arif Mansuri ,

Are you modified OOB widget "JNY Creation Pannel" & "JNY My template Tab"? For avoiding error, you can just accept Restricted Caller Access.

Go to ->Application Nav -> Application Restricted Caller Access

AbiraKundu_0-1702034481007.png

Group by "Status" & check apart from "Allowed", any "Invalid" or "Requested" restricted caller requests there for these particular widgets. If there then please allowed as per below screen shot as reference for you.

AbiraKundu_1-1702034649243.png

Please let me know if it's helpful for you to resolve the issue. Please mark helpful & accept gets help.

abirakundu23
Mega Sage

Hi @Arif Mansuri ,

Have you tried?